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Dyson Hair dryer, Hair straightener and Hair styler

208 Posts

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WhoCaresWhoIAmNew Member
posted in General discussion

Airwrap Accessories - Oval Brush needed!

Since I purchased the original Airwrap in 2018, I have been hoping for an OVAL brush attachment.  I know manu others have been inquiring too.   Any plans for this style attachment to become available?   Especially need one that is sized for mid length hair rather than a very large brush that is too large like the original offered by a competitor.  

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C
Bronze Level Contributor
1 day ago
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720triciaRookie Member
asked in General discussion

Airstraight keeps resetting/turning off - Ideas? (Solved)

I bought an airstraight and used it for a week, absolutely loving it.,However, it started doing the following - I would use it for a few seconds and it would shut off and show the reset message.  I’d power it back on, and the same thing would happen over and over no matter what other setting I chose.  I called Support and had a video conference where the support tech watched me use the dryer.  She said the machine was defective and to send it back which I did.  I’m waiting for the new dryer to arrive.I decided I wanted a second backup airstraight as it sounded like it would be awhile until I got another one.  I bought an open box model on ebay.  Unbelievable, it arrived today and is doing the same thing.  I’ve tried different outlets in the house.  Are you kidding me?  Could both be defective?  Or am I doing something wrong.  Any tips / help?  I’m beyond frustrated. (Moderation Edit - Tags Added/Category Updated) 

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7
3 days ago
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Chezooloo1981Rookie Member
asked in Maintaining your hair care machine

Dyson Corrale battery - Red Light - Help!

Good afternoon  I’ve been trying to get assistance regarding my battery dying after just a few mins of use. I leave it on the charging stand all the time when I’m not using it and when I use it, it shows a full charge but then it goes red after just a couple of mins. I tried talking to someone on WhatsApp help and sent them the video but they didn’t respond. I cannot find an email address to email anyone and no-one answers the phone when I call. Maybe someone on here can help please? Cheryl

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K
Silver Level Contributor
5 days ago
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Bronze Level Contributor
Bluejeans83Bronze Level Contributor
asked in Everyday use

Hair Care - Excessively oily/greasy hair - Help!

Hi all!I got the dyson airwrap in early October! And I love it!!It works well smoothing my hair, so well in fact that it gets oily/greasy faster.Instead of my pervious hair wash routine, where I was washing two/three times a week, I’m up to five.Any insight would be great!

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C
Bronze Level Contributor
7 days ago
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Heisen567Rookie Member
posted in Everyday use

Anyone has heat damage using the Dyson Hair Dryer?

Just wondered if anyone else has experienced heat damage from the hairdryer?

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H
8 days ago
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zeynepadaaaRookie Member
posted in Getting started with Styling

dyson airwrap revitalization - How has you're hair been Brough back to life?

Hello, I think your hair has been brought back to life with Dyson airwrap products. It's like a revitalization-focused system, right? What is your opinion? (Moderation Edit - Updated Category/Amended Title)

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Z
8 days ago
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PMLONDONNew Member
posted in General discussion

Corrale hair straightener poor build standard - Feedback

Hi Stuartit pains me to address my issues publically but I feel very let down by Dyson.I purchased my Corrale 25/8/21, which means it is less than 1 month out of warranty . It is no longer working as it tells me it is overheating.  Engineer has tried to restart to no avail.This product cost me £399.99 and has been used no more than 120 times, so therefore in my opinion not over used.I have been told Dyson policy means I must either pay £99 for a refurbished or £320!! for new replacement.I could understand these options if it had been used extensively and well outside the warranty, but it isn’t.I have been a loyal customer of Dyson for many years purchasing 3 vacuum cleaners and recommending to others.  Unfortunately no more.  It is apparent to me the build standard is now less than satisfactory 

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10 days ago
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mgeller1Rookie Member
asked in General discussion

Air wrap - dual voltage (Rumour that they've released one)

I heard from a friend that Dyson recently released a dual voltage model of the airwrap. Is this true? I checked the website and cannot find information on voltage anywhere. If yes, this would be amazing since I live in Germany and will be moving back to the States soon. Would love a product that can be used in different countries.

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11 days ago
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mgeller1Rookie Member
asked in General discussion

Warranty claim for Dyson airwrap in Germany - Input reuqired

After less than one year of use, my Dyson airwrap stopped working. After inspecting the filters and doing all of the suggested troubleshooting it still won’t work. I am an American currently living in Germany and purchased an EU model in Germany. Initially I took steps to go through the German Dyson website to try to file a warranty claim and it’s proving to be impossible. They direct you to a WhatsApp link where it appears no one is actually monitoring it? I have tried to contact someone for a week and will on occasion get a one sentence response and nothing further. The only other option is to call customer help - which will be in German and that’s a language barrier for me. Has anyone else had this issue and been able to successfully resolve? (Moderation Edit - Tags Added/Converted to Question)

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Audra
Community Moderator
12 days ago
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lydiamNovice Member
asked in Getting started with Styling

Help - My curls not lasting - Ideas/Suggestions welcome!

Help! I have had my air wrap for almost a year now and I have not cracked the code. I have fine thick hair and and trying to get the gorgeous curls I see everyone else having. The dyson curls look great at fist but never hold more than 30 min. I have tried pinning them up and a multitude of different products trying to get them to last. How do I get the multi day curls everyone is talking about? I am about to give up since currently my $10 curling iron is creating a better longer lasting curl than my $650 dyson.

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SalonSally
Bronze Level Contributor
12 days ago
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SteelboyRookie Member
asked in General discussion

Hair straightener - Broken open/close button - How to fix?

HiMy wife has a standard hair straightener, and the “chrome” plastic open/close button has broken, one of the legs has snapped which holds the button in place, I have looked at the Dyson spares list but does not show this as something Dyson sell?, has anyone else had this fail, if so were you able to find a replacement part?

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12 days ago
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courtneyhornkeNew Member
posted in General discussion

Airwrap Cable Tangled - Any ideas?

I purchased my airwrap almost a year ago and my cable is extremely tangled and it’s just annoying to untangle before I use it everytime but it also tangles up right after. Is there anything I can do to fix that?? At home or get the cord replaced?

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W
21 days ago
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Seamus DoreyNew Member
asked in General discussion

Identifying Counterfeit - Dyson Supersonic 'ditterent hair styles' counterfeit product

Hello there,I am guess, unfortunately, that I have purchased a counterfeit product as ‘different’ in ‘Engineered for different hair types’ is misspelt ‘different’ on the front of the box? I’ve also n noticed that on the side of the box under ‘Re-engineered Diffuser’ it says ‘...andlreduce fizz.’I thought it might be useful to share this info with others, as these are easy spots (although I missed them, but to be fair wasn’t looking for them).Thanks for any information.Regards,Seamus.

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Bronze Level Contributor
29 days ago
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Hants1New Member
asked in General discussion

Airstrait UK release - be good to have an answer

@dyson why isn’t there even a hint of when the Airstrait will come out in the UK. All we get is check the website - it is now three months since you released it in the US. You must have some idea - no one gives an answer on insta or facebook or your own site. Quite frustrating to customers waiting. 

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1 month ago
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Sue YardleyNew Member
asked in Everyday use

Which Dyson (Hair Care) styling product should I buy?

I am 59 years old and a complete beginner in styling my hair. I have naturally wavy/curly hair and generally let my hair dry naturally but as I am getting older feel the need to calm the frizz a little and smooth it, sometimes in a wavy style and sometimes a little straighter. It is beginning to thin a little and is fragile . It is shoulder length. I was thinking about a heated brush to use after drying and in between washes. Which product would you suggest?

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Y
1 month ago
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Yelena
asked in General discussion

Is the Dyson airwrap allowed in hand luggage?

Hi I am taking a flight really soon, and curious if I can carry my styler in hand luggage with me to aircraft. Pegasus airlines. Vienna - Istanbul - Almaty. (Moderation Edit - Tags Added/Category Updated)

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Stuart
Dyson Community Manager
1 month ago
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larkinwaltersRookie Member
asked in General discussion

Dyson Airwrap Toronto To London - Dyson local exchange policy

Hi there,I hope you are doing well. I have tried contacting the dyson uk support line a bunch of times but was never able to get through. I got a dyson air wrap a couple of months ago but am now moving to the uk. Dyson canada told me to contact Dyson uk about an exchange program? is that a service that is providedAll the best (Edited By Moderator - Tags Added/Title Updated) 

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L
1 month ago
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samiracarusoRookie Member
posted in General discussion

UK Airwrap in Italy and Spain - URGENT

Hello, I purchased an Airwrap a while back in the UK. I am now in holiday in Italy and brought it with me. I just assumed that I could use it with an adapter the way I use my phone charger, however upon attempting the adapter shut off few seconds after I turned on the Airwrap and hasn’t worked since, had to toss it.I can’t find a helpful answer online. I found this: https://support.dyson.com.au/supporthome.aspx/Hair-Care/Dyson-Airwrap-Styler/Dyson-Airwrap-Styler/310729-01/using-your-dyson-machine/how-to-use-your-appliance-abroad which states I should be able to use it since Italy and UK share the same V range. I contacted Dyson UK since they sold me the product to ask for advice and they told me since I am not in the UK at the moment that I should contact Dyson Italy for assistance and that they could potentially supply me with an airwrap with a EU plug. I contacted Dyson Italy and they were disgustingly rude and pretty plainly just said they cannot help me, I should not use an adaptor

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Audra
Community Moderator
1 month ago
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susieseldon4New Member
asked in Everyday use

Dyson travel case for the hairdryer AND flyaway attachment - How much does it hold?

Hi. does anyone know if the £40 travel cae will hole the hairdryer AND the fly away attachment and other nozzles at the same time please? 

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1 month ago
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LlcreswellNew Member
posted in General discussion

Product Suggestions - Bowl Diffuser

Dyson needs to create a descent diffuser for curly hair.  The current one does not hold and lift hair. So tempted to switch to the shark just for the diffuser but I love the dryer. 

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Bronze Level Contributor
1 month ago
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Ash772New Member
asked in Getting started with Styling

Dyson airwrap attachments being wobbly - Is this right?

Just got a airwrap in the EOFY sales. Noticed a few things with the attachments which I am concerned about. In the manual it says that to connect attachments you should "turn attachments into the the main body until it fits securely." But mine seems to have a slight wobble when it use, is this normal?

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M
1 month ago
suebee3340
suebee3340Rookie Member
posted in General discussion

Let's Talk Airstrait - Who has one and what are your tips and experiences?

I love the Airstrait.  I bought it as soon as it came out. Didn’t get a fancy color it was so new. I didn’t want to wait for the other colors to come out.This makes straightening my hair damage free for sure. I don’t even bother sectioning it LOL. I’m always in a hurry.Would be cool if it was cordless like the Corrale.

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M
1 month ago
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A.D.Rookie Member
asked in General discussion

Which type of Airwrap should I buy?SPOTLIGHT

I'm buying an Airwrap as a birthday present for my mom. I would describe her hair as medium length. She has layers at the front probably from chin length to collarbone, but her hair is slightly longer at the back. When I read the descriptions of the normal and long versions of the Airwrap I wasn't sure which category she falls into? Would the normal version have a better chance of working on her hair? Thanks in advance!

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Y
1 month ago
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KarenPottsNovice Member
asked in General discussion

What is the best way to contact Dyson - Corrale repair needed.

Can anyone help.. I have Coralle straighteners worth £400 which are still in warranty, however they don't work! Trying to contact Dyson is impossible.. the chat doesn't work, no phone lines and a WhatsApp service that isn't fit for purpose! Any suggestions?? I will need to buy a new pair which as a new mom is an expense I cant afford  (Edited By Moderator - Title Updated/Tags Added)

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R
Bronze Level Contributor
1 month ago
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JulieWRookie Member
asked in General discussion

I have the UK version of the Corrale Straighteners. Can I use them in the USA?

Can I use my UK-model Corrale straighteners in the USA? Are there any electrical current issues people are aware of? Given the straighteners have a Flight Safe mode, I assume they can be used in different electrical environments, but thought it best to check.

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J
1 month ago
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