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Dyson Hair dryer, Hair straightener and Hair styler

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ZakiaNew Member

asked in General discussion

want to order long barrel but it is always out of stock. please help me to find one?

I own a Dyson Airwrap for medium to short hair ,I am growing my hair and want to order a long barrel. I tried to find in online but it says out of stock and will notify me when it will be in stock. It’s been 6 Months and I am still waiting…. How can I get one?

22 days ago

Jay03kNew Member

asked in General discussion

Corral only heats to 185 degrees

Had my corral for 2 years. It’s always fully charged on the stand but recently only heats to 185. I don’t know why?

22 days ago

maryramzy34New Member

asked in General discussion

Which Dyson hair straightener is suitable for my needs?

i am looking for an affordable hair straighter that i can use on wet hair.(Moderation edit - title updated)

22 days ago

OuisNew Member

asked in General discussion

EdelleNew Member

asked in General discussion

Where can I find replacement parts for my Dyson Supersonic hair dryer?

Hi there im looking to get a part on the Dyson air dryer that has come loose. How do I source?(Moderation edit - title updated)

27 days ago

VickiGRookie Member

asked in General discussion

Dyson Airstrait stopped working after 2 weeks !

I purchased the Dyson Airstrait a few weeks ago and was initially very impressed ( other than the length of the cable) even the massive plug didn’t bother me. However 2 weeks in and after only 6 uses it started cutting out. I reset it in the plug and it came on for a few seconds then cut out again. It had only been on for a few minutes. I tried it again the next day and nothing it was completely broken. I have returned it and had a refund but this seriously needs addressing I know this conversation will get shut down as others already have but I’m clearly not the only one. There is an issue with the power supply and burning them out that needs sorting.

28 days ago

starstuffNew Member

asked in General discussion

Professional Edition Hair Dryer In Black

Lord I hope Dyson releases the professional edition hair dryer in black. I would buy this in an instant.

28 days ago

Lyndsey DaviesNew Member

asked in General discussion

Air Wrap heat settings

is the 150/302 temp on the airwrap for the lowest heat setting? I’ve seen people say it can damage hair so would presume it goes hotter than 150?

29 days ago

JackDyson Community Manager

published in General discussion

Engineering the new Dyson Supersonic Nural™ hair dryerNews

Introducing the new Dyson Supersonic Nural™ hair dryer. Discover how our engineers reinvented the iconic Dyson Supersonic™ hair dryer – now with Nural™ sensors for added intelligence. Scalp protect mode measures distance using a Time of Flight sensor, automatically reducing heat to maintain a comfortable, consistent scalp temperature.¹Attachment learning uses a Hall sensor to recognise attachments and automatically switch to your last-used settings.²Pause detect uses a motion-sensing accelerometer to know when it’s put down – reducing unnecessary noise.Dyson Supersonic Nural™ hair dryer The Dyson Supersonic Nural™ hair dryer is now available to buy in Australia, New Zealand, Korea, Taiwan, China, Hong Kong, Italy, France, UK and Ireland. Coming soon to other countries - sign up to the waitlist here.Dyson Supersonic Nural™ hair dryer¹ In-use conditions may affect experience of pre-set temperature.² Activating Scalp protect mode will override last-used heat settings.

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29 days ago

mimi.jrrNew Member

asked in General discussion

Dyson Airwrap

Hey guys I just got my dyson airwrap today and I just noticed this (in pics) not sure if it defective or is it normal? thank youu!

29 days ago

ashleighrlilesNovice Member

asked in General discussion

dyson airstrait just wont work

So I got my airstrait and was over the moon with it. For 2 weeks until it no longer worked, got onto Dyson and they sent me a replacement. Also didn’t work so now the third one has turned up and guess what?! Oh yes it doesn’t work so now has to be booked in for repairs. Am I unlucky or is this just an issue with them. It’s not really acceptable for how expensive they are.

1 month ago

paulmcreynolds1975Rookie Member

asked in General discussion

Counterfeit Dyson Airwrap Sparking

My daughter had a Dyson Airwrap bought for her by a late relative, all worked well for around 1 year (so well within the 2 year warranty).Lately the Airwrap developed a strange sparking and has actually burnt a kitchen island bar stool so not happy at all about either!On reporting to Dyson we had to wait over 5 weeks for the collection to be arranged and now the response we have is Dyson claiming the unit is a fake and it has been destroyed. Absolutely no way would an 87 year old who bought the Airwrap as a gift even know where to source such a thing. On complaining the Customer Services have been shocking, constantly asking us to speak with the person who bought it and request the receipt. I have had to explain over and over again that the person is deceased so I have no way of producing the receipt, they have even asked to get bank statements which also is not possible once a person passes away. The whole sage has been nothing short of awful and actually quite distressing.Absolutely

1 month ago

hotelpomaloNew Member

asked in General discussion

Looking to buy hairdryers and vacuums for my hotel

I own and operate a small luxury boutique hotel.I am a fan of Dyson products--I own two Airwraps (one for US one for EU) and I can actually say I love my Dyson vacuum so much I enjoy cleaning with it!I first used a Dyson product at a boutique hotel (The Beatrice in RI) and I would like to give my guests the same opportunity to experience Dyson--I want to furnish each room with a hair dryer, and also to give my housekeeping staff Dyson vacuums to use. I have made several attempts to contact Dyson. The problem is that to date I have not had anyone respond to me with anything but passing me off to the local retailer. My hotel is in the EU--but I don’t speak the language of the country where it is located so really don’t want to be passed over to someone in that country.Can anyone help? Thanks

1 month ago

Caroline PelleyNew Member

asked in General discussion

Missing part. Airwrap attachments

Hi,I think I have a part missing as none of my attachments will go on. Can anyone tell me what it is called so I can get a replacement please? Or is that the bottom of the attachments stuck in the wand?

1 month ago

Jiaqi_Hoo99New Member

asked in General discussion

Dyson Airstrait Ceramic Pink And Rose Gold

Hello! Will the dyson airstrait ceramic pink and rose gold release in Singapore?

1 month ago

pruff54New Member

asked in Maintaining your hair care machine

Why can't I get a replacement Air Wrap after Customer Service asked me to send in?

I am very upset over the quality of service I have received from Dyson and I am just trying to resolve this issue in good faith, but after 8 weeks I’m finding a resolution frustrating and virtually impossible. I had experienced several occurrences in which my Dyson Airwrap started shutting off sporadically. After contacting your toll free number on Feb. 12, 2024 and describing the issue, your rep connected to my phone and videoed the machine's malfunction. She indicated it was an electronic short and since it was still under warranty, immediately sent me a UPS return sticker, asked me to pack up the entire machine with attachments and send it to your warehouse in El Paso. She said I should receive a new machine in a maximum of 2 weeks. After 2 weeks of not hearing or receiving anything, I called Dyson at the end of Feb (the wait time can be quite long). Had to go over the whole story. She looked into the situation and told me the first CSR did not create an order for the new machine

1 month ago

JostrangNew Member

asked in Maintaining your hair care machine

Dyson Corralle not charging

When I have the straightener closed in the dock the LED light is a sold amber/red light, not flashing. Then when I go to use the straightener it has a charge and heat for about 20 seconds then dies. Do I need to replace the battery? I bought it in 2020 so its 2 years out of warranty.

1 month ago

MamaMapachaNew Member

asked in Maintaining your hair care machine

Dyson airwrap bought in Sweden used in other country with same voltage

Hello, I have bought an airwrap in Sweden (my country of origin) but I live in another country with the exact same voltage as Sweden (230v 50hz), but I tried using it in the country I live in (Zanzibar) and it will not turn on. What could be wrong given that the airwrap is brand new and the voltage is identical to Sweden where I purchased it. From reading about it I just learned it can be damaged if used in a country with a different voltage that the country of origin. I also used a voltage safety guard (which only works at 230v) so I am 100% sure the dyson has not been used at any other voltage. Would appreciate any help as I want to use it here.

1 month ago

JackDyson Community Manager

published in General discussion

James Dyson x Larry King | Styled with the new Dyson Supersonic r™ Professional hair dryerNews

Join James Dyson, Founder and Chief Engineer, in the chair with Global Ambassador Larry King as Larry styles with the new Dyson Supersonic r™ Professional hair dryer. Smaller. Lighter. Fast drying. Engineered for stylists. The new Dyson Supersonic r™ Professional hair dryer streamlines and evenly heats powerful airflow for efficient and effective styling. It features a longer cable and durable filter for stylists, Intelligent attachments with individual airflow and temperature ranges, and styles with no heat damage to protect hair’s natural shine.Professional stylists can sign up to our waitlist here.Find out more about the new Dyson Supersonic r™ Professional hair dryer here:

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1 month ago

Lily101New Member

posted in General discussion

Why isn’t the Dyson Airstrait in the limited edition pink and rose gold colour available in the UK?

Why isn’t the Dyson Airstrait in the Mother’s Day limited edition ceramic pink and rose gold colour-way available in the UK? It’s available in the US though, which is unfair. Also doesn’t make sense because Dyson was founded in England so surely we should be able to buy all products available. I’d be tempted to buy the US version but then it might not work because of the voltage. Also side note why does the best colour-way have to be limited edition? I wish it was a permanent colour option!

1 month ago

GaromNew Member

asked in General discussion

20mm airwrap barrel. anyone know when savailable in Australia?

Does anybody know when the 20mm barrel attachment will be available in Australia? I have been waiting for nearly a year now??

1 month ago

hailey16New Member

posted in General discussion

Never buying Dyson again. HORRIBLE customer service

I purchased the Corrale straightener a little over 3 years ago. My warranty is up & now my straightener will not hold a charge for longer than 2-3 minutes. I am extremely upset that an expensive item like this is not guaranteed to last longer than 2 years!!!! On top of that I’ve been given the run around saying my device was purchased in Canada because of the serial number when it was purchased in MS so I’ve spoke to about 7 different reps who didn’t know how to help me however on this last call today my rep basically said because my warranty is up there is nothing they can do unless I go to a service center myself. The closest one to me is over 6 hours away or I can also choose to ship it, then they can look over it and decide if it can be fixed or not and pay for the repairs & pay for shipping the item back to me. I loved this straightener but paying a lot of money for it to stop working after only 3 years is insane. The customer service is so bad I’d rather purchase from any

1 month ago

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