Replacing the Filters
Your filters are not washable and should be replaced when prompted to ensure the most effective performance. This prompt will come in the form of an In-App notification and appear on the headphones ear cup as a flashing pink LCD light.
Instructions on the filter maintenance, including a step-by-step guide on replacing them, can be found through the below resources.
- The Dyson App
- The machine user manual
- Dyson’s online support
- Dyson official YouTube channel
The Dyson App
Once your machine is paired, navigate to the home-screen, selecting the ’Settings’ settings icon in the top right, then select ‘Your machine’s settings’.
From here, navigate through to the ‘Air’ section and select ‘Filter management’.
On the next screen under the image of the filter(s), choose ‘How to replace your filter’ and follow the on-screen instructions.
The user manual
Don’t worry if you don’t have a physical copy of your machine’s user manual, a virtual copy of it can be downloaded from the local website.
Using the Guides and manuals link, select your machine from the options available and navigate through the page until you reach the ‘User manual’ section. Click on it to begin the download.
Once downloaded, simply view the instructions on filter maintenance.
Online Support
Dyson’s online support enables users to not only troubleshooting potential issues with their machine(s), but offers a host of useful content, such as the steps needed to replace the filter(s).
These steps are hosted in the ‘Guides and helpful tips’ section on the machines product page.
Using the Guides and manuals link, select your machine from the options available and navigate through to the ‘Guides’ page. Here you will find on-screen instructions on the filter maintenance.
YouTube
The Dyson YouTube channel hosts a vast amount of content that can support on this process. As well as those that provide tips on using, maintaining, and getting the best out of your Dyson machine. Simply use the on-screen search option or navigate through the playlists to start viewing these.
Alternatively, watch our How to replace the filters in your Dyson Zone™ headphones video.
Resetting the Filter life using the Dyson App.
Once your machine is paired, navigate to the home-screen, selecting the ’Settings’ settings icon in the top right, then select ‘Your machine’s settings’.
From here, navigate through to the ‘Air’ section and select ‘Filter management’.
On the next screen under the image of the filter(s) choose ‘Reset filter life’ and follow the on-screen instructions.