Your filters are not washable and should be replaced when prompted to ensure the most effective performance. Air treatment machines receive a reminder after 12 months use. The usage of the filter life is based on an average of 12 hours of usage a day.
Instructions on the filter maintenance, including a step-by-step guide on replacing them, can be found through the below resources.
- The Dyson App
- The machine user manual
- Dyson’s online support
- Dyson official YouTube channel
The Dyson App
Once your machine is connected, navigate to the home-screen, selecting the ’Settings’ settings icon in the top right, then select ‘Your machine’s settings’.
From here, navigate through to the ‘Air’ section and select ‘Filter management’.
On the next screen under the image of the filter(s), choose ‘How to replace your filter’ and follow the on-screen instructions.
- Your replacement filter may come as one part (outer housing and inner filter are attached together), two parts (outer housing and inner filter are separate), or one inner filter. The two part filter has arrows inside the unit.
- If you have received one part where the housing and inner filter are attached, install the new unit and dispose of the previous unit.
- If you have received two parts, and previously had one part, dispose of the old unit and install both the outer housing and inner filter. In future, you will only have to replace the inner filter.
- If you have received one inner filter, and currently have the two part filter installed, install the new inner filter and dispose of the previous one.
If you’ve not yet connected your machine to the Dyson App, please refer to our Connecting your Purifiers, Humidifiers and Heaters to the App article.
The user manual
Don’t worry if you don’t have a physical copy of your machine’s user manual, a virtual copy of it can be downloaded from the local website.
Using the Guides and manuals link, select your machine from the options available and navigate through the page until you reach the ‘User manual’ section. Click on it to begin the download.
Once downloaded, simply view the instructions on filter maintenance.
Online Support
Dyson’s online support enables users to not only troubleshooting potential issues with their machine(s), but offers a host of useful content, such as the steps needed to wash the machine filter(s).
These steps are hosted in the ‘Guides and helpful tips’ section on the machines product page.
Using the Guides and manuals link, select your machine from the options available and navigate through to the ‘Guides’ page. Here you will find on-screen instructions on the filter maintenance.
YouTube
The Dyson YouTube channel hosts a vast amount of content that can support on this process. As well as those that provide tips on using, maintaining, and getting the best out of your Dyson machine. Simply use the on-screen search option or navigate through the playlists to start viewing these.