I have two air purifiers, a Dyson Pure Cool Link and a Dyson Pure Hot+Cool. The Cool Link, which I purchased in November of 2020, shows me the filter status in the app. Currently, I still show 11% life on that original filter. However, the Hot+Cool, which I purchased in April of 2022, just shows 0%, which cannot be right. It’s as if it does not even recognize that there’s a filter in there. In the app, the “Continuous monitoring” switch is in the “on” position, but the “Filter management” section, is just “grayed out” and does not respond. Any suggestions on how to correct that?
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Best answer by CharliebrownView original