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Maintaining your cordless vacuum

Maintaining your cordless vacuum

Keep your Dyson cordless vacuum performing at its best. Post questions about machine maintenance here.

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DavidTaylorCommunity Superuser

published in Maintaining your cordless vacuum

Understanding Battery DegradationSPOTLIGHTED POST

Since the community became inclusive of all Dyson technology, of late, I’ve responded to discussions surrounding the Cordless vacuums and their battery life expectancy. Specifically, on the belief these should last for a substantial time past their warranty expiration.Having a working knowledge of battery development, I wanted to share my own opinion on this subject.Battery failure is sadly unpredictable. It exclusively can’t be tracked to a singular cause, and it is important to note that this doesn’t just affect vacuum batteries but any rechargeable battery in modern society. The battery in power tools, remote control cars through to that of the rechargeable AA/AAA batteries in use around the home, all fall foul of degradation over time.A combination of sources can influence the capacity, discharge, and operation of these batteries. These sources are inclusive of, overcharging, undercharging, discharging, local temperature, local humidity, component maintenance, and prolonged impact

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10 months ago

eemurphy88New Member

asked in Maintaining your cordless vacuum

issues with my v11 animal

I’ve had my vacuum since June of 2020 and recently when using the main vacuum motorhead, the brush stops spinning. It still picks up but not on carpet/rugs because it won’t spin. I’ve spent hours troubleshooting and cleaning all the pieces. I borrowed my in-laws motorhead to try it with our vacuum and it still didn’t work so I went ahead and ordered a new main body/cyclone. Using the new body with our motorhead, it still didn’t work! However it did work with my in-laws motorhead so now I have no idea which piece needs to be replaced or if I should just give up and purchase a brand new vacuum since we are out of warranty now.

1 hour ago

JLoweNovice Member

asked in Maintaining your cordless vacuum

V10 The red seal has dropped out of the bin on my vacuum.

can this be put back in or will I have to buy a new bin, The serial number is not on the metal plate on the battery so Im not sure how to ask for a replacement. Any help would be aporeciated. Thanks

1 day ago

PycoucouRookie Member

asked in Maintaining your cordless vacuum

V10 cordless hoover: diagnose issue with inconsistent start

Hello there, when I pull the trigger, I see the charge level but the hoover does not start. It starts inconsistently - sometimes reliably sometimes I need to press a second or a third time. I changed the the trigger in the past with a more robust 3D printed one so I feel the trigger is fine. I would be be curious to understand the symptoms so I can repair accordingly. Thank you,pierre

1 day ago

OxfordmanRookie Member

asked in Maintaining your cordless vacuum

V7 pulsing when long tool is used

My V7 pulses, ie goes on and off, when I use the long attachment but is fine with the hand tool. Ive replaced the filters and can’t find any blockages. It may be the battery but I’m reluctant to spend more money when it might not help, as the vacuum is only two years old.I waited for ages in the queue and spoke to a guy who wasn’t helpful or interested. The machine is only a couple of months out of warranty and I expect more from such a premium brand. Any advice before I switch to a more reliable brand?

6 days ago

franzmRookie Member

asked in Maintaining your cordless vacuum

V12 clogging of slits/vents with fine dust

Hi everyone!Our V12 gets very quickly clogged with fine dust at the larger slits/vents reducing the vacuum power and eventually signaling, that the filter has to be cleaned (which is not the case).Please see the photos for reference:What can be the problem? I don’t think that this was happening with the new device.Can it be, that the gasket is not fitting tightly any more and that I have to replace the outer/detachable part of the bin? See next photo:Thanks a lot in advance for your insights,Franz

7 days ago

NicWNovice Member

asked in Maintaining your cordless vacuum

Outsize parts ?

Hi. Something has fallen off the high torque XL cleaner head of my V11 Outsize. It’s the cone shaped disc which covers the screw at one end of the head. Are these parts available for purchase please, or would I need to replace the who head? Also would this missing piece cause anything else to loosen eventually or is it ok to keep using ? Thanks in advance

8 days ago

user0815Rookie Member

asked in Maintaining your cordless vacuum

Dyson V11 Absolute Battery Spring

Dear community,my name is Klaus and I am a happy user of the Dyson V11 Absolute.There is a small compression spring in the battery for the locking mechanism. This one was damaged for some reason and the battery does not lock anymore into the device.Since I do not want to replace the battery for almost 100 EUR I am looking for replacement of that little compression spring. Can somebody tell me where I can get a replacement part or alternatively the specs (wire diamater, spring diamter, spring length)? Unfortunately the orginal spring got lost, so I cannot measure it myself :(.Thanks in advance!Klaus

8 days ago

DeblameerNew Member

asked in Maintaining your cordless vacuum

Is my Dyson V15s Detect Submarine vacuum compatible with the Floor Dok Multi?

I have search all over the web and can not find stand for V15 Submarine. Any suggestions?(Moderation edit - title updated)

13 days ago

DieSoonNew Member

asked in Maintaining your cordless vacuum

V-Ball Wheel Broken

The right V-Ball wheel screw mounting has sheered off. The screw is still in the wheel however there’s nothing to fix it to on the Torque Drive motorhead. Any suggestions? I hope this doesn’t mean I need a new motorhead.

13 days ago

sogsRookie Member

asked in Maintaining your cordless vacuum

V6 Cordless - problems in MAX mode

My Dyson V6 Animal shuts off after running for just a few seconds in MAX mode. If I run it in standard mode it will run perfectly fine. As soon as I switch to MAX it cuts off after a few seconds. No pulsing, fully charged battery.I replaced the battery with a brand new genuine battery, I’ve taken the whole thing apart and cleaned everything. I accept that probably I have a motor problem and will need to order a new machine, that’s no problem.However, until the new machine arrives, how can I get the machine to run in Standard mode? The last setting was MAX, so when I switch it on now, it just cuts out after a second or two, not giving me time to change the mode back to standard. I know that if I can get it back to standard mode then I can at least use it temporarily.Can anyone tell me how to get it to start up in standard mode even if it was on MAX the last time it was used?Thank you!

16 days ago

tonysmith3newNew Member

asked in Maintaining your cordless vacuum

Stock availability for Dyson V11 cordless vacuum's black wand

Been waiting since end-June for a replacement black wand for my V11 (UK). Item is continually out of stock yet is available with new vacuums. Any idea if and when the black wand might be back in stock???

16 days ago

papaNovice Member

asked in Maintaining your cordless vacuum

Dyson V10 Cutting out on high, but working on low - help!

Ok, so this is rather strange.My Dyson V10 is cutting out after one pulse on high or medium setting, but it’s working alright on low. I took it to bits and gave it a deep clean, still the same.Now the funny part begins. it doesn’t work on high/medium, but if I block the suction hole with my hand, it’s working fine on all settings. As soon as I take my hand back, it stops again.Any ideas anybody?

16 days ago

Sue212New Member

asked in Maintaining your cordless vacuum

My Cordless is cutting out (Not Pulsing) - What can I do?

My v7 is fully charged. After about 5 seconds it stops, I plug it back it and it indicates it is fully charged and it will go again. This happens 3 to 4 times and then finally works fine until the charge is gone.It’s not pulsing just stopping this happens on boost as well as normal. Very annoying. (Moderation Edit - Tags Added/Title Updated)

18 days ago

GuybrushRookie Member

asked in Maintaining your cordless vacuum

Dyson V15s Submarine - a few questions

Hye,we just bought the new v15s Submarine and are quite happy with the product. The Submarine itself however, is a bit tricky when it comes to cleaning it after using it. You not only clean milk or ketchup stains, you also use it around the toilet. It’s not ideal to have to clean the brush with your hands from a hygienic perspective. Would it work to put it into the washing machine, using the most sensitive program available?And: Where can a second brush be ordered? It would be great to have a spare one available.Looking forward to your replies! Thanks!

20 days ago

ZiachuNew Member

asked in Maintaining your cordless vacuum

Cleaning/replacing parts of V15 (cat’s smell)

I mistakenly used my V15 cordless Dyson to regularly clean up cat litter in the bathroom. After about a year, it developed an unpleasant odor.I would greatly appreciate any advice on how to eliminate the smell from my V15.Here’s what I’ve tried so far: • Dismantling certain parts and cleaning them with vinegar and other cleaning agents. • Vacuuming up baking soda and ground coffee.I’m becoming quite desperate and am considering replacing specific parts like the main tube, filter, and main container, if they are available for purchase separately.

1 month ago

JPSNew Member

asked in Maintaining your cordless vacuum

DC34 Power lead extension - Can it be used?

Does anyone know if there is a power lead extension for the DC34. I need to extend the powerlead from the mains socket to the push in connection with the Dyson 34 rather than extend the install another power socket.

1 month ago

jrouseNew Member

asked in Maintaining your cordless vacuum

V6 Bin Flap Stuck! How can I fix it?

the flap between the nozzle and bin is stuck in open position, usually give it a flick and it frees but seems really stuck ,how can I access it to free it

1 month ago

maxspeedNovice Member

asked in Maintaining your cordless vacuum

V6 cordless servicing - Value for Money (Input welcome)

I regularly pop in and check on an elderly Lady neighbour, on one occasion she was having her V6 serviced.On another visit the following week I was asked to dispose of a new vacuum cleaner carton, I queried why having spent £75 on the V6 service, she said it had stopped working almost immediately after his visit, she didnt want the fuss of complaining.She asked me to dispose of the V6, I detest waste and looked as best I could at the V6, the head had not been cleaned, the new filter had no dust whatsoever on it and nothing in the bin. It charges up OK, the blue lights go out, it fires up immediately, no lag but cuts out within 3 seconds, put it back on charge and the lights go out very quickly, so can I assume the battery is good ?, also the suction on that very short run time us strong.It peeves me to dispose of it as I don’t subscribe to this throw away society.Any suggestion ?Regards MS

1 month ago

Hee Sun ChoNew Member

asked in Maintaining your cordless vacuum

Can I buy individual component for the gen5 fluffy optic head?

Can I purchase the gen5 fluffy optic head parts separately in the UK mainland instead of the product set?I wish I could only purchase the part marked with a red line in the photo. The damaged photo is of my 5th generation soft optical head, and it was damaged in that condition 3 months after purchase. Fortunately, it was a 1:1 free replacement within the warranty period, but it would be embarrassing if this situation occurred again even after the warranty period had passed. And there is no problem if you just replace the housing part, but exchanging the product 1:1 seems to be a loss to the head office as well. what do you think?

1 month ago

clock44Novice Member

asked in Maintaining your cordless vacuum

V7 Fluffy. Flashing red 10 times, but occasionally will work normally - Recommends welcome!

I have a 4-year old V7 Fluffy, that has recently developed a fault.Most times, it won’t start, with the red LED flashing 10 times. If I’m patient and try it enough times, the cleaner may start. Once started it runs OK until I stop it. Subsequent restarts may be OK but sooner or later it reverts to sulking and giving me the red-eyed wink 10 times.Research suggests that 10 flashes on a V7 indicate a motor fault, not a battery fault. But as the cleaner does occasionally run, I’m wondering if I have a dirty or faulty connection somewhere.The problem has nothing to do any attachments, as it occurs even with no attachment.Suggestions welcomed.

1 month ago

SharNew Member

asked in Maintaining your cordless vacuum

Cordless Vacuum connecting wand to base issue - Any advice?

My first Dyson was easy and I loved it! After 5 years it was time for a new one. The new Dyson I have the hardest time making it connect, it’s a battle each time I take if off the docking station and add the wand. I just wanted to know if anybody has had this issue? This is not a issue that came up a year later but from day 1. I honestly thought maybe this new model was just harder to use but I’m ready to throw it through my living room window at this point. I plan on making a short video and sending it to Dyson.

1 month ago

J CobesNew Member

posted in Maintaining your cordless vacuum

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