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Maintaining your Dyson cordless vacuum or wet cleaner

Maintaining your Dyson cordless vacuum or wet cleaner

Keep your Dyson cordless vacuum or wet cleaner performing at its best. Post questions about machine maintenance here.

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205 Posts

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tonysmith3newNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Stock availability for Dyson V11 cordless vacuum's black wand

Been waiting since end-June for a replacement black wand for my V11 (UK). Item is continually out of stock yet is available with new vacuums. Any idea if and when the black wand might be back in stock???

311

1 year ago

GuybrushRookie Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V15s Submarine - a few questions

Hye,we just bought the new v15s Submarine and are quite happy with the product. The Submarine itself however, is a bit tricky when it comes to cleaning it after using it. You not only clean milk or ketchup stains, you also use it around the toilet. It’s not ideal to have to clean the brush with your hands from a hygienic perspective. Would it work to put it into the washing machine, using the most sensitive program available?And: Where can a second brush be ordered? It would be great to have a spare one available.Looking forward to your replies! Thanks!

24773

1 year ago

ZiachuNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Cleaning/replacing parts of V15 (cat’s smell)

I mistakenly used my V15 cordless Dyson to regularly clean up cat litter in the bathroom. After about a year, it developed an unpleasant odor.I would greatly appreciate any advice on how to eliminate the smell from my V15.Here’s what I’ve tried so far: • Dismantling certain parts and cleaning them with vinegar and other cleaning agents. • Vacuuming up baking soda and ground coffee.I’m becoming quite desperate and am considering replacing specific parts like the main tube, filter, and main container, if they are available for purchase separately.

9463

1 year ago

JPSNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

DC34 Power lead extension - Can it be used?

Does anyone know if there is a power lead extension for the DC34. I need to extend the powerlead from the mains socket to the push in connection with the Dyson 34 rather than extend the install another power socket.

2511

1 year ago

jrouseNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

V6 Bin Flap Stuck! How can I fix it?

the flap between the nozzle and bin is stuck in open position, usually give it a flick and it frees but seems really stuck ,how can I access it to free it

12401

1 year ago

maxspeedNovice Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

V6 cordless servicing - Value for Money (Input welcome)

I regularly pop in and check on an elderly Lady neighbour, on one occasion she was having her V6 serviced.On another visit the following week I was asked to dispose of a new vacuum cleaner carton, I queried why having spent £75 on the V6 service, she said it had stopped working almost immediately after his visit, she didnt want the fuss of complaining.She asked me to dispose of the V6, I detest waste and looked as best I could at the V6, the head had not been cleaned, the new filter had no dust whatsoever on it and nothing in the bin. It charges up OK, the blue lights go out, it fires up immediately, no lag but cuts out within 3 seconds, put it back on charge and the lights go out very quickly, so can I assume the battery is good ?, also the suction on that very short run time us strong.It peeves me to dispose of it as I don’t subscribe to this throw away society.Any suggestion ?Regards MS

844

1 year ago

Hee Sun ChoNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Can I buy individual component for the gen5 fluffy optic head?

Can I purchase the gen5 fluffy optic head parts separately in the UK mainland instead of the product set?I wish I could only purchase the part marked with a red line in the photo. The damaged photo is of my 5th generation soft optical head, and it was damaged in that condition 3 months after purchase. Fortunately, it was a 1:1 free replacement within the warranty period, but it would be embarrassing if this situation occurred again even after the warranty period had passed. And there is no problem if you just replace the housing part, but exchanging the product 1:1 seems to be a loss to the head office as well. what do you think?

4141

1 year ago

clock44Novice Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

V7 Fluffy. Flashing red 10 times, but occasionally will work normally - Recommends welcome!

I have a 4-year old V7 Fluffy, that has recently developed a fault.Most times, it won’t start, with the red LED flashing 10 times. If I’m patient and try it enough times, the cleaner may start. Once started it runs OK until I stop it. Subsequent restarts may be OK but sooner or later it reverts to sulking and giving me the red-eyed wink 10 times.Research suggests that 10 flashes on a V7 indicate a motor fault, not a battery fault. But as the cleaner does occasionally run, I’m wondering if I have a dirty or faulty connection somewhere.The problem has nothing to do any attachments, as it occurs even with no attachment.Suggestions welcomed.

79565

1 year ago

SharNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Cordless Vacuum connecting wand to base issue - Any advice?

My first Dyson was easy and I loved it! After 5 years it was time for a new one. The new Dyson I have the hardest time making it connect, it’s a battle each time I take if off the docking station and add the wand. I just wanted to know if anybody has had this issue? This is not a issue that came up a year later but from day 1. I honestly thought maybe this new model was just harder to use but I’m ready to throw it through my living room window at this point. I plan on making a short video and sending it to Dyson.

2331

1 year ago

sonofmagniNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Did unplugging my charger kill the Cordless Vacuums battery?

My vac, I think it’s a V8, was working fine. Maybe total of 20 battery cycles. With the carpet attachment was good for at least 10 minutes of use. Then suddenly the battery is toast, flashing red light. This happened after having in on the charger, but then unplugging the charger from the wall and leaving it plugged into the vac. Seems like the unplugged charger discharged the battery beyond recovery.Anyone else ever experience this?TIA

2121

1 year ago

D-i-y-sonanddogs90New Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Animal V8 - constant clogging with pet hair

I am one of those people who dreamed about getting a Dyson and we bought one ahead of getting a dog. I thought it would handle pet hair no problem, but recently I wish I’d bought something else.The reason is that I can’t get through two rooms without it clogging with pet hair. I vacuum regularly, so it’s not like I’m letting it build up, but it can’t handle much going through the initial nozzle attached to the main body. The attachments are fine, but the main body really struggles, even when it’s not full. Then it stops, because it can’t suck anything else through.Does anyone have any tips? I wondered if something had been put back wrong when I last took it apart to clean, but there aren’t many places to put the bits in anyway.Thanks! Lisa

19981

1 year ago

bilenNovice Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V15 soft roller's head dog hair

Hi everyone,I have two problems: 1- as you can see in those pictures which I attached , inside of the soft rollers plastic part there are so many dog’s hair which I can not take it out. I have been trying to see any video or information about that but I couldn't've find any. It is basicly right under plastic where you cant open it.2- small tires under soft roller is also colleting hair and it is very hard to clean them up, is there any video to show some tricks? Thanks to everyone to response.

13302

1 year ago

MacoRookie Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V10 Cutting out on low and medium, but working on high - please help!

Hi,I wanted to ask you what can be reason that my Dyson V10 is cutting out after one pulse (it takes less than 1 second) and stoppes on low and medium mode. I have found very similar topic created recently by papa: The difference is that it happens on the lowest and medium mode. With blocked suction hole it works also on medium. Turned on on the highest mode - it is working fine for about 10 minutes, before the battery will discharge. I tried to disasable it to the smallest parts and clean inside, filters are replaced, but the problem still exists. Could you please advise what can be the reason and if I can fix it somehow?

15893

1 year ago

Claire2023Rookie Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

V8 Animal Batter Required - Where to Buy?

I have a V8 Animal F7W-UK-PJV1351A - I need a new battery I have tried to find one on your website but cannot find one with the same serial number. I have tried to call you waited 20 mins and no one answered. Please can you advise what battery will fit. Thank you.

1915

1 year ago

KoowallRookie Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

V15 Absolute Dust in Top half of Cyclone - Any ideas on a fix?

Hi all,I do use my V15 for about half a yeah. Today I did reallize that all dust/hair etc gathers in the cyclone not in below bin space. Is something did brake ?

17271

1 year ago

work-mate2024New Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V10 cyclone - Are parts still available?

can I still get all spares for this model and will it take the hard floor cleaning brush Please.

1061

1 year ago

MairaNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

I bought v11 absolute 19 month ago, but does not good vacuum - Suggestions?

I bought my product from amazon website 19-20 months ago. Now the shooting power of my product has decreased and there is a color change on the plastic of the chamber part that does not go away.

752

1 year ago

Loz WhaleyNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Cordless V10 - Bad odour when hoovering

I was wondering if anyone else out there has the same problem as me, we own a dog and whenever I hoover with the V10 instead of smelling nice it smells doggy.I was wondering if I bought a new filter it would help, I’ve tried washing the filter numerous times.PS the hoover is 5 years old

34102

1 year ago

ProvenceRookie Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Cordless DC59 - Clean Head Wiring Broken.

We own 5 Dyson Vacuum cleaners so we are loyal. However in the last 5 years we have had to buy 5 rotating heads for our DC59 and its always the same problem. The wires between the main connection to the vacuum to the motor in the brush head break A new one is expensive but I am now fed up with soldering and rebuilding the head. This is an obvious design flaw and does anybody have a solution?

1983

1 year ago

northshieldsNovice Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

V11 Absolute Cutting Out - How to resolve - Help needed!

I have a V11 Absolute which is just out of warranty. The problem I have is that increasingly it will cut out just for a second or so and then start up again. I have cleaned every nook and cranny I can think of and put on a new filter but nothing seems to make any difference.Any suggestions would be gratefully received. (Moderation Edit - Tags Added/Title Updated)

15343

1 year ago

Martin1Novice Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Can I buy replace castor wheels for the cleanerhead?

It seems the little wheels have reached lifetime… How can I replace with new ones?

1627

1 year ago

BridgetNew Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Cyclone V10 Animal - brush not rotating - Ideas?

I have a Cyclone V10 Animal vacuum cleaner. The main brush no longer rotates and doesn’t pick up anything. I tried the small brush and it also doesn’t rotate. I spoke to Customer Services who said I should buy a new motor (£105) I did and having fitted that it still doesn’t solve the problem. I have tried to speak to Customer Services on several occasions - each time I call they say the line is breaking up. I am SO frustrated…..

1941

1 year ago

papaNovice Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V10 Cutting out on high, but working on low - help!

Ok, so this is rather strange.My Dyson V10 is cutting out after one pulse on high or medium setting, but it’s working alright on low. I took it to bits and gave it a deep clean, still the same.Now the funny part begins. it doesn’t work on high/medium, but if I block the suction hole with my hand, it’s working fine on all settings. As soon as I take my hand back, it stops again.Any ideas anybody?

83725

1 year ago

Dale MurphyRookie Member

posted in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V15 Detect Absolute showing signs of poor quality after 6 months

I purchased a V15 at the of march this year, so 6 moths ago, today I noticed the rubber grommet that helps seal the unit is showing signs of distress, after just 6 months!!I don't believe this is impacting on the quality of suction etc, but for the cost of the machine I don'texpect to see these signs so shortly after purchase

6694

1 year ago

JayemRookie Member

asked in Maintaining your Dyson cordless vacuum or wet cleaner

Dyson V8 - Cleaner head with broken wiring - Where to buy a replacement part?

Hello everyoneI have a Dyson V8 with broken wiring in the neck area. Could anyone advise on where to buy some replacement wiring?I'm in the UK.

5234

1 year ago

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