For those who have intermittent problems with their V11, it is worth checking out the trigger first. 

it s a common problem on the V11 and possibly other models as well. The trigger is not strong enough and Dyson do not supply a replacement. When I rang Dyson to try and find out what the problem was it was not mentioned. Instead i was sold a new battery @ £85 which did not solve the problem.  

It is a weakness on the Dyson range or certainly on the V11, and i suppose because Dyson are aware of it and cant/wont supply a replacement trigger and therefore wont admit it being a weak point on a hoover priced @ nearly £600 people like me are fobbed into buying parts we dont need. It would put them in a better light to be open about it and help customers rectify the problem. I for one have now had 4 Dyson hoovers over the years but I will be looking elsewhere when it comes to buy a new hoover in the future. 

(Edited by moderator – Moved to a new category/ Tags added)