Airstrait shows persisting ‘Reset’ error | Dyson Community
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Airstrait shows persisting ‘Reset’ error

  • November 28, 2024
  • 1 reply
  • 594 views

My Dyson Airstrait stopped working after 8 months, showing persistent ‘Reset’ error. I’ve been using it from the same location and the same power socket all this time. Now the device is not even able to complete the cleaning phase, it shuts off right away. Please help! 

Best answer by Jack

Hi ​@Aniezka,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Airstrait™ straightener easily to hand. If a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2027 replies
  • Answer
  • December 11, 2024

Hi ​@Aniezka,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Airstrait™ straightener easily to hand. If a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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