Hello. I bought a robot vacuum cleaner from Dyson Berlin when I went on holiday in February. I returned to Turkey, the vacuum cleaner started to give me problems from the first day. I sent it to Dyson Turkey because they told me it had an international warranty when I bought it. Dyson Turkey decided that the product had a motherboard fault and issued a destruction order. They sent me a new product. However, this product has also had problems since the day it arrived. I took a video and sent the product to service again. They issued a refund order for the product. However, since I bought the product from Germany, they told me that they could not refund the money from here and that I should contact them. I cannot find anyone who can solve my problem. The first time I sent the product, it was under warranty for 1.5 months. The second time I sent it, it was with them for 3 months. I have not been able to use the product since the day I bought it and I cannot get my money back. Please, I request that my problem be solved as soon as possible. I bought it with my credit card, it can be easily returned to them. This process and inexperience do not suit a quality like Dyson. Please contact with me. Best regards