Cordless - Dud charger after 2.5 years! | Dyson Community

Cordless - Dud charger after 2.5 years!

  • 10 February 2023
  • 1 reply
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Just for information the charger on my V7 vacuum cleaner went dud after two and a half years of use.   I was sent a new one free of charge, which works, but the initial diagnosis of a dud battery was mistaken.


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Copying over the original post.

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I’d say it’s just general wear. There could be a number of things which caused it.

A constantly bend to the cable, the odd time where too much force was applied to remove it, a power surge, the plug overheating etc etc etc.. I’ve had phone chargers that have lasted months, where my dyson charger is still going 36 months later. The misconception here is that you’re expecting a part to last well after it’s warranty. Luck of the draw.

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Kudos for getting a replacement sent for free, even after the warranty has expired. Service done right I’d say!