I have a SV11 V7 Animal USA. I cannot get a roller replacement because my brushbar has 3 prongs which is now discontinued. I understand that a need to purchase a different Motorhead that has 4 prongs so i can get rollers as needed. I dont know which motor head to buy. Im looking for a part number so i will get the right one the first time.
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This is what I have. They dont make the brush roll for 3 prong shaft anymore.
Someone asked this exact question back in December: Cordless V7 Motorhead Brush bar - Part purchase - 3Prong vs 4Prong
Seems the answer wasn’t easy for the community team to track down either. Although it does seem the service team might be able to order the part directly. Maybe you can still get a replacement?
If not, give their How to: Order spare parts and accessories post a read. It directs you towards their Accessory store where you can view a list of compatible parts for your Dyson.