I own a Dyson Pure Cool. Since Dyson has done away with producing 2x seperate filters for this model (HEPA and Carbon Filter) and have amalgamated both into one filter.
This change has not been implemented into the IOS App, specifically when you click on the cog icon top right and go into the ‘your machine settings’ then scroll down to ‘Air’ heading and click on ‘Filter management’…..the app still shows the device as having seperate filters, which by the way you need to reset filter life on each one. Even though as mentioned it is now only one filter.
Will this be changed?
There is also the heading ‘using your machine’ that also refers to 2x seperate filters that needs to be changed.
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Best answer by Stuart
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