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Tips and tricks

Find and share handy hints on using your Dyson machine and the MyDyson™ app.

  • 68 Posts
  • 84 Replies
TIPS - CORDLESS VACUUM

How to: Clean the common areas of your house

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TIPS - AIR TREATMENT

5 ways to improve indoor air quality

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TIPS - CORDLESS VACUUM

How do I maximise my Dyson cordless vacuum's battery life?

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68 Posts
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Keeping your Dyson purifier performing at its bestTIPS - AIR TREATMENT

Here are a selection of tips that could help maintain optimum air purification performance in your home:Your Purifier, Purifier Heater and Purifier Humidifier are engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively. Clean the sensors regularly - Keeping the sensors clean and clear of debris will help the machine accurately record data and react to particle detection in the home. Read the ‘Cleaning the sensor’ article to find out where they are on your machine.  Clean the machine regularly - Wiping the machine over with a dry cloth will help remove a build-up of dust and debris. Read the ‘Cleaning the machine’ article for all a list of places to check. Before cleaning your machine, ensure that it is turned off at the socket and unplugged.If you’d like to share any tips on this, please feel free to post

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2 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Keeping your vacuum performing at its bestTIPS - VACUUM CLEANERS

Knowing which part of your machine should be cleaned and when can make all the difference in your home. Become familiar with the user manual, more specifically the areas that detail the ‘Cleaning’ and ‘Washing’ of the vacuum’s components can help you do just that! Here are some of our top tips to help you maintain optimum air flow, performance and pick up in your home: Filter maintenance is key - Keeping the machine’s filters clean is more important than you might think. It helps to ensure optimal performance, suction power and that all important removal of ultrafine particles. Instructions on filter maintenance does vary between category, so make sure you’re refereeing to your manual for recommendations. These articles can help to:  Cleaning the filter(s) on your cordless vacuum cleaner  Cleaning the filter(s) on your corded vacuum cleaner Cleaning the filter(s) on your robot vacuum Maintaining the brush bar - Regularly checking for hair, dirt, and debris will help to ensure optima

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1 year ago
DavidTaylor
DavidTaylorCommunity Superuser
published in Tips and tricks
Eight reasons to Connect your Dyson to the MyDyson App

Connecting a Dyson to the MyDyson App is a straightforward process, in my opinion it brings a wealth of convenience and control to your fingertips. Whether you own a Dyson air purifier, vacuum cleaner, or light, this integration allows for even easier management and unlocks more features than I’ve seen before. Features Unlocked with MyDyson App Integration Remote Control: You can control their purifiers, robots and lights remotely via the app. Adjust settings, change fan speeds, activate purification modes, or schedule cleaning tasks all from your smartphone or tablet.  Real-Time Monitoring: Monitor the air quality, filter life, and device status in real-time. To me, this data helps me make informed decisions about my indoor environment, especially around cooking times and spikes in pollen.  Scheduling and Automation: Set up schedules to have the Dyson operate automatically at specific times. For instance, you can schedule the air purifier to run during the night or the robot vacuu

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Lawson
4 hours ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
How to: Clean the common areas of your houseTIPS - CORDLESS VACUUM

Did you know with the right tools, accessories, and vacuum cleaner, it’s possible to keep your home looking spotless?To help you tick all the boxes during your next dedicated deep clean, here’s Dyson’s step-by-step guide to cleaning common, high-traffic areas of the household, such as the staircase, hallway and living room, including tips on removing household dust and cleaning different floor types. How to: Remove household dust How to: Clean your staircase How to: Clean your hallway How to: Clean your living room How to: Clean carpets, remove stains and which accessories to use How to: Clean hardwood floors, remove stains and which accessories to useEach of these article not only feature the step-by-step guide, but highlight three top preparation tips and a list tools you’ll need to get started. Read the full article on cleaning the common areas of your home by clicking on our ‘How to clean the common areas of your house’ link.If you’d like to share your own tips on cleaning, feel fr

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8 days ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Where do you have your Purifier?

Anyone that has had a Purifier for a while may have their own tips and tricks for getting the best out of their machine.The best place in the room to ensure the cool or hot air reaches them, where the Purification/Humidification really makes a difference in the home or simply how they make sure their feet stay cool on those warm nights. This topics all about that :)I’ll go first...My home office, which is really a converted bedroom is pretty small, but it also faces the setting sun in the evening. Meaning it gets pretty warm. I’ve found if I position my Purifier in the opposite corner from where my desk is in the room, that I get all day cooling and when the sun beams through the window late afternoon, I can just increase the airflow to stay the same. Anyone else have any tips for dealing with the heat?

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24 days ago
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dhdhdjdjRookie Member
asked in Tips and tricks
How to remove pet hair from wheels on Fluffy Optic

The small wheels are packed with pet hair and won’t turn anymore.  How do I remove the pet hair?

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26 days ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
How do I maximise my Dyson cordless vacuum's battery life?TIPS - CORDLESS VACUUM

Whether you’re new to owning a Dyson cordless vacuum cleaner or you’ve had one for a number of years, we’ve collated some of our top tips to help you optimise the runtime and lifespan of your vacuum's battery. Maximum power. Only when you need itWe recommend only using Max/Boost mode for short bursts of intensive cleaning. Using these modes more regularly can speed up the degradation of your battery. Stick to using Auto, Normal or Eco mode for everyday cleaning. These settings provide more than enough power for day-to-day cleaning, and will also give you a longer runtime.Avoid use in extreme temperaturesVery hot or cold environments can speed up battery ageing. So it's best to avoid cleaning the car in hot weather, or leaving your vacuum in a cold porch or garage. To protect the motor and battery, your Dyson cordless vacuum won’t operate or charge if the ambient temperature is below 3°C (37°F). Give it a restLet the battery run down to empty at least once a month to help prolong its li

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1 month ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Dyson Corded vacuums: Understanding the tools and accessoriesCORDED VACUUM

Dyson engineers put as much care and attention into developing our tools and accessories as they do into the machines themselves. The tools supplied with your Dyson upright or cylinder vacuum will vary depending on which model you own, but our complete range of tools are available from our website. If you’ve ever wondered which accessory is best for which cleaning task, here’s your chance to learn more! The following video is a good place to start - using a Dyson upright vacuum as an example, you can see how to attach and use some of our most popular tools. The principle will be similar for other Dyson upright and cylinder models. In this article we take a look at some of the innovative and robust attachments engineered for Dyson upright and cylinder vacuum cleaners. Standard fit accessoriesCompatible with Dyson upright and cylinder vacuum cleaners with standard fittings (not quick release). Groom toolTackling pet hair at the source, for medium- and long-haired adult pets. 364 flexible

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1 month ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Hair care styling tips: Dyson straighteners, Airwrap™ multi-styler and Supersonic™ hair dryerTIPS - HAIR CARE

If you wanted to watch quick and easy, step-by-step video tutorials to achieve your ideal style, we’ve got exactly what you need!We’ve collated all the styling tips, guides and videos from across our Dyson Supersonic™ hair dryer, Dyson Corrale™ straightener and Dyson Airwrap™ multi-styler, and brought them into one place! Simply visit our Hair care category, ‘Getting started with Styling’ forum to begin your styling journey.If you wanted to be more specific, choose one of the following links: Dyson Supersonic Nural™ hair dryer - styling guides Dyson Airstrait™ straightener - Styling Dyson Airwrap™️ multi-styler - Achieving your style Dyson Supersonic™️ hair dryer - Styling guides Dyson Supersonic™ hair dryer - Hair Styling Tips for Men Dyson Corrale™️ straightener - Getting the look you want Stuck with which style to try next or simply need some inspiration?Try our How to: Style your hair using either the hair dryer, straighteners or airwrap multi-styler article. If you need help achie

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2 months ago
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michellepoyntNew Member
posted in Tips and tricks
any one got the Dyson air straight and any tips please

Hi everyone  just got my Dyson airstraight and am really impressed with it ,  not quite got it right in the back yet so wondered if anyone had any tips how to tackle the hair in the back 🤦🏻‍♀️

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4 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Help me Choose - Air Treatment Machine (Purifier)HELP ME CHOOSE

Need help choosing your next Air treatment machine?If you’re struggling or you’re just looking for inspirations for the next purchase, we can help!From singular room purification to open plan living spaces, air purifiers help improve indoor air quality and give you peace of mind that you’re breathing cleaner air at home. We know choosing the right one for your particular need can be challenging, that’s why our team have created a NEW dedicated journey to help make it even simpler. By completing a handful of questions, to better understand your needs, the ‘Help me Choose’ journey returns 3 criteria matching recommendations - these questions vary between ‘In-home activities’, ‘Type of belongings and Pets’, ‘Spaces to Purify’ and ‘Needs or Concerns’. All you’ll need to do is make a selection from those on-screen options. I’ve shared my own results below:   We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below. If you

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Jack
Dyson Community Manager
4 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Help me Choose - Hair careHELP ME CHOOSE

Need help choosing your next Hair care purchase?  If you’re struggling or you’re just looking for inspirations, we can help!For those with different hair lengths, a Straight, Wavy, Curly or Coily shape, with little to professional level experience in styling, our team have created a NEW dedicated journey to help make it even simpler when choosing the right Dyson Hair care product for you! By completing a handful of questions, to better understand your needs, the ‘Help me Choose’ journey returns criteria matching recommendations. These questions vary between ‘Hair Length’, ‘Type/Shape’, ‘Styling Goals’ and ‘Styling Skill Level’. All you’ll need to do is make a selection from those on-screen options. Here are some of our team’s results:   We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below. If you’re still stuck, why not ask our community members for their input by posting a question. The best place to do this is

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4 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
The Dyson Airstrait™ straightener: Wet and Dry styling modesTIPS - HAIR CARE

The Dyson Airstrait™ straightener has been engineered to simplify your routine to straighten as it dries, making it ideal for every day fast styling or the days where you don’t have as much time to spend on your hair - with two styling modes, Wet and Dry.In each of these modes there is a different temperature and airflow setting combinations - this helps when straightening wet hair. The higher airflow is needed to dry simultaneously.These differences include:   Temperature:The temperatures in Wet mode are 80°C (175°F), 110°C (230°F), and 140°C (285°F). In Dry mode, the temperatures are 120°C (250°F), 140°C (285°F) and BOOST for an additional optional boost for maximum styling impact.  Airflow:Airflow speeds in Wet mode are High (11.9 L/s) and Low (9.2L/s). In Dry mode, these are High (10.9L/s), and Low (9.2L/s). To change between styling modes, press the Mode select button. The onboard LCD screen will show a Wet animation or a Dry animation. The animations identify which of these two m

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HellsbellsUK
7 months ago
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michellecatRookie Member
asked in Tips and tricks
Recycle refund £65 incentive- terrible customer service and still no money back

Has anyone else experienced absolutely terrible customer service from Dyson regarding their recycle refund service initiative of £65 back. I’ve contacted customer service three times now asking where my refund is as it was supposed to arrive in 14 days and yet it’s been over a month. Everyone I speak to says someone will call within 48 hours and each time I receive absolutely nothing. I’m getting increasing frustrated and getting absolutely nowhere with customer service? Anyone else? 

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8 months ago
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fmayer2New Member
asked in Tips and tricks
Terrible Customer Service Experience

A couple of months ago my machine would turn off after a few minute of use. I called Dyson and the tech ran me through some steps and said it was the main unit while I thought it was the battery. I purchased a new main unit. It worked for some time and now I have the same issue. It stops after a minute of use. I have tried for more than a week to get someone on the phone without success. The wait times are 60 minutes without a call back option. I tried the automated text method that said it was the battery and that someone would contact me in 24-48 hours which did not happen. If it is the battery, I don't think I should pay again when I was told it was the main unit. This is the worst customer service experience that I have had in a long time. 

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8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Robot: SchedulingROBOT VACUUM - DYSON APP - KEY FEATURE

Did you know you can use the App to set a schedule for your robot? Well, you can!Whether you want to set it as you get home from work or just at the weekends, your docked robot is ready when you need it, and on standby when you don't.Scheduling allows you to set your robot off to clean at a time that suit you, as well as providing the choice to select the cleaning mode it operates in. Our ‘Understanding your robot’s cleaning modes’ article explains the difference between these individual cleaning modes. To start using scheduling, your machine will need to be connected to the app. On the home screen press the ‘Schedule’ icon in the bottom right-hand corner. This is symbolised by a clock face pointing to the 12 and 3 position.Read more about this feature on our ‘Scheduling your robot’ article. If you own either the Dyson 360 Vis Nav™ robot vacuum or Dyson 360 Heurist™️ robot vacuum and have mapped and zoned your floor space, you can customise which zone(s) are included in the scheduled c

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11 months ago
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Anonymous
published in Tips and tricks
Dyson Airwrap™ multi-styler: Achieving your styleTIPS - HAIR CARE

Want to watch a quick, step-by-step guide to achieve your ideal style? The Official Dyson YouTube channel hosts a vast array of content which is designed to help you do exactly that.Each of the bespoke videos not just helps you achieve your chosen style but provides a range of handy tips and tricks along the way. From a sleek side part to that stretched blow out look, our video styling guides show you how to get the look you want.To get started, simply choose the video that suits your look or visit our Dyson YouTube channel and use the on-screen search option or navigate through the playlists to start viewing more tutorials and insights for creating your look. Beachy curlsUsing the NEW Dyson Airwrap Diffuser attachment Twist out lookUsing the NEW Dyson Airwrap Diffuser attachment Layered blow outUsing the NEW Dyson Airwrap Large round volumizing brush attachment Sleek side partA sleek, everyday look with minimal flyaways. Using the Soft smoothing brush and Coanda smoothing dryer.  Merm

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Stuart
Dyson Community Manager
11 months ago
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Inquisitive23New Member
asked in Tips and tricks
Smart Plug and Dyson Fan Heater - Will it work?

Hi, I have an old Dyson Fan Heater (A series). I want to know if i can use smart plug with this. When I use it works but doesnt start. I have to manually press on button on the remote. How to sort this? Thanks in Advance Sudha

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
How to: Create a Topic/PostTIPS

Whether it’s the first time you’re wanting to post a new topic, or you just need a reminder of how it’s done, this article should provide all the info you need. As a registered Community member, you can post a new topic at any time – whichever page of the Community you’re on.If your viewing the site from a desktop, you just need to click the purple button in the header which reads “Create your topic”. Mobile users will need to click the purple button in the lower right hand corner of their screen.Alternatively both sets of users can just simply click Create new topic.Create your post by following the steps below: Choose either a ‘Question’ or ‘Conversation’.  Use ‘Question’ when you need an answer or solution.  Use ‘Conversation’ when you want to share something and involve the community in a discussion.  Enter a ‘Title’. Make sure this relates to what you’re posting about and try to make it engaging and eye catching.  Add a ‘Description’. This is the main body of your content. Try t

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Mel H
1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Help me Choose - Dyson Cordless VacuumHELP ME CHOOSE

 Need help choosing your next Dyson cordless vacuum cleaner?If you’re struggling, or just looking for inspirations for the next purchase, we can help!From whole-home cleans to tackling stairs, mattresses, upholstery and inside the car, we know choosing the right vacuum for your needs can sometimes be a challenge. So we’ve created a dedicated journey to help make it simpler. By completing a handful of questions to help us understand your needs, the ‘Help me Choose’ journey returns 3 recommendations to match your criteria.Here’s an example from our UK website below:  We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below.If you’re still stuck, take a look at our ‘How to choose the right vacuum cleaner’ article on the Dyson Newsroom and read about what makes a Dyson vacuum cleaner, a Dyson. Alternatively, simply ask our Community members for their input by posting a question. The best place to do this is in our Ask th

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1 year ago
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siberianNovice Member
asked in Tips and tricks
Dyson Cordless - Cleaning dust bin / container. Is there an easier way?

We have a kennel of Siberian Huskies and though we have several Dyson corded vacuum cleaners many times for a quick clean it’s easier to get a cordless version. I had my eye on the V12 but the static electricity makes the dog hairs cling to the canister requiring me to be able disassemble the pod from the main body and use a compressor to clean it out. Can you entirely and easily separate the waste container from the main body to clean it? Thanks for your replies siberian (Moderation Edit - Tags Added/Title Updated)

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1 year ago
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PaulybhoyNew Member
asked in Tips and tricks
DC07 intermittent problem..Cleaned and new air filter kit ordered..Has anyone changed the motor on on of these?

My original Dyson DC04 recently packed up after 20 or so years,purchased a 2nd hand DC07 root cyclone,that seemed to work fine,but after paying for it,and its 1st real test run,cuts out after about 40 seconds

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Dyson reveals the most neglected spots during a deep cleanTIPS - CLEANING

Did you know that 44% of people in the UK don't clean their mattresses? And there are other places many of us forget too - skirting boards anyone? Following the publication of Dyson's first Global Dust Study, we reveal the most neglected household cleaning spots along with some top tips for a deep clean by Dennis Mathews, Dyson Research Scientist in Microbiology.Dyson’s first Global Dust Study reveals that one in three people clean only when they spot visible dust on their floors. However, fine dust is invisible to the naked eye and collects in most places in the home - areas we don’t even think about cleaning. While dust is seemingly innocuous, in reality, it's a complex matrix of organic matter, that includes dead skin cells, hair, dust mites, dust mite faeces, bacteria, mould, small insects and other fibres and particles. Many of these components can trigger allergies and impact our well-being. In this article we highlight the 10 top places most people forget to clean around the hom

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Stuart
Dyson Community Manager
1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Vacuum cleaner: Our Summer cleaning checklistSUMMER CLEANING

See Dyson's checklist for cleaning common areas of the home this Summer.From cleaning the bedroom, staircase and living area, we’re making it even easier to get started whilst using a Dyson vacuum cleaner and accessories. Here’s Dyson’s step-by-step guide to cleaning common, high-traffic areas of the household, including tips on removing household dust and cleaning different floor types. How to: Remove household dust How to: Clean your staircase How to: Clean your hallway How to: Clean your living room How to: Clean carpets, remove stains and which accessories to use How to: Clean hardwood floors, remove stains and which accessories to useUnsure on which accessory to use? check out our ‘Understanding the tools and accessories’ articles on the links below: Dyson Cordless vacuums: Understanding the tools and accessories Dyson Corded vacuums: Understanding the tools and accessories If you’d like to share your own tips on summer cleaning, leave us a reply in the comment box below.

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks
Air Treatment: Three benefits of replacing home air purifier filters regularlyAIR TREATMENT

Air purifiers help improve indoor air quality by trapping dust, allergens, and other visible and microscopic particles floating around your home. In order for your air purifier to work properly, it needs a filter replacement on a regular basis. Many air purifiers will alert you when the filter needs changing, either on the machine itself or with a connected smartphone app. By properly maintaining your air purifier and replacing the filter at regular intervals, you'll continue taking advantage of cleaner air at home or at the office.In this article we take a look at why filters need to be replaced, how often and how you can recognise the sign of a expired filter. Why do home air filters need to be replaced?According to the U.S. Environmental Protection Agency, we spend approximately 90% of our time indoors, and indoor air quality can be five times worse than outdoors due to the concentration of pollutants. Indoor air pollution is made up of small particles like dust, dander, bacteria, a

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1 year ago
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