Iam having an issue with my Dyson V15 Detect where the LCD screen has turned completely white and is unresponsive.
The vacuum itself still works fine, but the display no longer shows battery life, filter status, or performance details.
I have tried fully charging the vacuum, resetting it by holding the power button, and checking for firmware updates through the MyDysom app, but nothing has helped.
This happened suddenly, and Iam unsure if it’s a screen failure or a software glitch. Has anyone else run into this issue? Any troubleshooting tips or solutions would be greatly appreciated!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
Iam having an issue with my Dyson V15 Detect where the LCD screen has turned completely white and is unresponsive.
The vacuum itself still works fine, but the display no longer shows battery life, filter status, or performance details.
I have tried fully charging the vacuum, resetting it by holding the power button, and checking for firmware updates through the MyDysom app, but nothing has helped.
This happened suddenly, and Iam unsure if it’s a screen failure or a software glitch. Has anyone else run into this issue? Any troubleshooting tips or solutions would be greatly appreciated!
Thanks in advance!
iam having an issue with my Dyson V15 Detect where the LCD screen has turned completely white screen and is unresponsive.
The vacuum itself still works fine, but the display no longer shows battery life, filter status, or performance details.
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
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