DC 25 Upright vacuum - Brush Bar Not Spinning | Dyson Community
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DC 25 Upright vacuum - Brush Bar Not Spinning

  • January 23, 2023
  • 6 replies
  • 11234 views

Hi. Hope someone can help please? I have a DC25 that the brush bar has stopped spinning. It spins for about 2 seconds & then stops. I've cleaned it inside & around the bar. Can someone please advise what part has gone faulty?

Many thanks

Iain

 

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Best answer by Eagles

samwise wrote:

Hi. @IainBallard!

A classic. The DC25 was one of my first ever Dyson cleaners. It lasted 7 years before retiring. 

I actually remember this well. It was common whenever something stopped it from spinning. Carpet, blockage etc. There was a little red reset button on the side of the head. This reset the bar no issue. We’d usually start with checking the bar for something caught.

As you say it starts then stops, tells me there's a blockage or something trapped that needs removing, over it being faulty.

Give this video a go! I still had it bookmarked 😅

Sam

Hey! I remember having to remove the cleaner head, wiping down the electrical contact and then replace it. Might be worth a try if @samwise suggestion doesn’t work.

@IainBallard give this link a go. It walks through removing and reattaching the clean head. 

DC25 Web Troubleshooting

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6 replies

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  • Gold Level Contributor
  • 105 replies
  • January 23, 2023

Hi. @IainBallard!

A classic. The DC25 was one of my first ever Dyson cleaners. It lasted 7 years before retiring. 

I actually remember this well. It was common whenever something stopped it from spinning. Carpet, blockage etc. There was a little red reset button on the side of the head. This reset the bar no issue. We’d usually start with checking the bar for something caught.

As you say it starts then stops, tells me there's a blockage or something trapped that needs removing, over it being faulty.

Give this video a go! I still had it bookmarked 😅

Sam


Forum|alt.badge.img+1
  • Gold Level Contributor
  • 140 replies
  • Answer
  • January 23, 2023
samwise wrote:

Hi. @IainBallard!

A classic. The DC25 was one of my first ever Dyson cleaners. It lasted 7 years before retiring. 

I actually remember this well. It was common whenever something stopped it from spinning. Carpet, blockage etc. There was a little red reset button on the side of the head. This reset the bar no issue. We’d usually start with checking the bar for something caught.

As you say it starts then stops, tells me there's a blockage or something trapped that needs removing, over it being faulty.

Give this video a go! I still had it bookmarked 😅

Sam

Hey! I remember having to remove the cleaner head, wiping down the electrical contact and then replace it. Might be worth a try if @samwise suggestion doesn’t work.

@IainBallard give this link a go. It walks through removing and reattaching the clean head. 

DC25 Web Troubleshooting


  • 0 replies
  • January 25, 2023

@IainBallard If you wanted to go a step further and check the motor / wiring, try this video:

 


  • New Member
  • 3 replies
  • October 8, 2023

Hi Folks,

The brush bar on my DC25 recently started to spin intermittently depending on the angle of the handle.

It seems to me that the wiring to or from the switch that controls the bus bar is loose.

The bus bar is clean and free of any hair etc.

What I'm hoping to gain from the community is:

  1.  Where is the switch that controls the bus bar and how to gain access to it?
  2. Are there any exploded views or “dismantling” videos of the DC25 anywhere?

I look forward to hearing from all DC25 gurus out there. 😀

Cheers

MGMaestro


  • 0 replies
  • October 17, 2023
MGMaestro wrote:

Hi Folks,

The brush bar on my DC25 recently started to spin intermittently depending on the angle of the handle.

It seems to me that the wiring to or from the switch that controls the bus bar is loose.

The bus bar is clean and free of any hair etc.

What I'm hoping to gain from the community is:

  1.  Where is the switch that controls the bus bar and how to gain access to it?
  2. Are there any exploded views or “dismantling” videos of the DC25 anywhere?

I look forward to hearing from all DC25 gurus out there. 😀

Cheers

MGMaestro

Non Guru here, just a guy with a keyboard and google!

It could be the belt or motor.

 


  • New Member
  • 3 replies
  • October 18, 2023

Hi George23

Lol, yeah with a keyboard and Google I found how to partially strip it and found a broken wire between the brushbar relay and the motor.

Cheers

 

MGMaestro

 


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