My 9 year old Dyson Ball DC25 brush motor is not spinning. The brush quit spinning as a hair ball was stuck on it. I removed the brush and removed/cleaned per the steps listed on Dyson’s site. Reassemble the brush and pressed the power button and the brush was not spinning. I pressed the reset brush button next to the power button and it still not spinning. What are the failure/break points that might have the issue that I can check next? Switch? Relay? brush motor? Please advise.
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Dyson DC25 brush motor not spinning - Any advice on repairing?
Best answer by Anonymous
Might be a lose wiring or a burnt out motor. I’ve no expertise with repairing the 25 model, but have followed a couple of YouTube video on repairing other Dyson Kit. By disassembling and reassembling each component you might have a chance in fixing or identifying this problem.
Might be a lose wiring or a burnt out motor. I’ve no expertise with repairing the 25 model, but have followed a couple of YouTube video on repairing other Dyson Kit. By disassembling and reassembling each component you might have a chance in fixing or identifying this problem.
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If you’ve followed their diagnostic site and we’re met with a request to call them, it’s likely they’d suggest replacing the entire head. Usually this is the case when there’s a motor failure.
They’ve retired the 25 from service in the UK, so I suspect you’ll have to buy a replacement elsewhere. If you’re not able to fix it yourself, you might want to read their community post on ordering parts. One of the other members suggested a list of recognised retailers that might still have stock.
I'm having the same problem with dc25,brush not spinning.ive taken side panel off ,as people have reported broken white wire,but that's ok,might have a look at power switches next and taking brush unit apart.main motor still working OK,any more suggestions?
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