For some reason my Dyson fan is displaying a negative temperature. The fan is in the bedroom so I am 100% certain it isn’t minus 2 degrees in there! Anyone know what’s wrong and how to fix it? I’ve tried leaving it off and then turning it back on and the software is up to date. Thanks.
Pic of what it says is below…
(Edited by moderator – tags added)
Best answer by Stuart
Hi
Usually with a senor issue, such as a high reading (more information on this post ‘My machine/App shows a 999 Severe reading, what do I do?’) we’d suggest cleaning the sensor(s) ports. However, in your case I believe you have a faulty sensor.
I can see from your account that you are in the United Kingdom, if you could please contact our local WhatsApp channel, explaining to them our conversation, a member of the Customer Service team will be able to offer further support. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.
Thanks,
Stuart
+13Hi
Usually with a senor issue, such as a high reading (more information on this post ‘My machine/App shows a 999 Severe reading, what do I do?’) we’d suggest cleaning the sensor(s) ports. However, in your case I believe you have a faulty sensor.
I can see from your account that you are in the United Kingdom, if you could please contact our local WhatsApp channel, explaining to them our conversation, a member of the Customer Service team will be able to offer further support. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.
Thanks,
Stuart
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
