Dyson V8 Animal brush bar not rotating. All troubleshooting completed. Still nothing | Dyson Community
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Dyson V8 Animal brush bar not rotating. All troubleshooting completed. Still nothing


  • Novice Member
  • 3 replies

Hey! This has probably been asked several times already but the Dyson V8 Animal brush bar will not rotate after all troubleshooting completed.

Is there any shop in Cork, Ireland that I can take it into for repair or assistance? There are only Dyson stores in Dublin. I bought it on online store.

Best answer by Anonymous

@Gwen Thanks for your post, It sounds like the cleanerhead part will need to be replaced. Please contact your local support so they can match you to the correct replacement part.

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6 replies

  • 0 replies
  • Answer
  • January 18, 2024

@Gwen Thanks for your post, It sounds like the cleanerhead part will need to be replaced. Please contact your local support so they can match you to the correct replacement part.


  • Author
  • Novice Member
  • 3 replies
  • January 18, 2024

@Adam.Steinberg thanks for the advice..where would my nearest local support be as I live in Cork, Ireland 🇮🇪?😅 or even a number I could call or email? 
 

Thanks again, 

Gwen. 


  • 0 replies
  • January 18, 2024

@Gwen You’re welcome.  You can find the contact links and phone number for Ireland on this page:

https://www.dyson.ie/support/contact-us


  • Author
  • Novice Member
  • 3 replies
  • January 21, 2024

@Adam.Steinberg Thanks again for advice.

 

Gwen- Irish customer:)


  • Author
  • Novice Member
  • 3 replies
  • January 24, 2024

@Adam.Steinberg 

From the link you gave me online here, I was able to contact the correct customer service office by phonecall. I wish to thank the Dyson customer service employee by the name of ‘Hector’. I’m not sure if he is based in Dublin or the U.K. but he was so helpful with my issue.

He dispatched a new brush head part under my warranty and it was sent to me within days of our phonecall. I am incredibly happy with the service he provided, so I would be appreciative if you could forward this to ‘Hector’ on the customer service team, wherever he is. Not sure if there are a lot of ‘Hectors’ working for Dyson😂 but he was fantastic and hope he gets recognition for his work.

Thanks again Adam for guiding me in right direction for support. Top class, professional and efficient customer care team.

Kind regards,

From a happy Irish customer🇨🇮

Gwen,

Cork, Ireland.


  • 0 replies
  • January 24, 2024

@Gwen Oh you are so welcome and that’s really nice to hear :)


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