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Using your cordless vacuum

Get advice or post a question on how to get the best our of your Dyson cordless vacuum when using it.

  • 47 Posts
  • 139 Replies

47 Posts

Stuart
StuartDyson Community Manager
published in Using your cordless vacuum

Dyson Cordless vacuums: Getting startedCORDLESS VACUUM

If you’ve ever wondered exactly how to set up your cordless vacuum cleaner, here’s your chance!In this article we take a look at just how to get started with the latest Cord-free vacuums, including the V15, V12, V11, V10 and V8 models. We’ve collated a ‘Getting Started’ video for each of these models. Each video is designed to help you become familiar with your machine whilst covering the unboxing, assembly, operation, power functions, and the process of emptying the clear plastic bin.To get started, simply click on the video for your particular model. Dyson Gen5detect™ cordless vacuum   Dyson V15 Detect™ cordless vacuum Dyson V12 Detect Slim™ cordless vacuum Dyson V11™ cordless vacuum Dyson V10™ cordless vacuum Dyson V8™ cordless vacuum The colourway of your particular model may vary from the one shown in the video, but the process for using it will be the same. Some models may also include additional accessories not shown in the video - these will attach to your machine or wand in th

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Stuart
26 days ago
Stuart
StuartDyson Community Manager
published in Using your cordless vacuum

Dyson Cordless vacuums: Understanding the tools and accessoriesCORDLESS VACUUM

Dyson engineers put as much care and attention into developing our tools and accessories as they do into the machines themselves. The tools supplied with your Dyson cordless vacuum will vary depending on which model you own, but our complete range of tools are available from our website. If you’ve ever wondered which accessory is best for which cleaning task, here’s your chance to learn more! The following videos are a good place to start - using either a Dyson V7™ cordless vacuum or Dyson V10™ cordless vacuum as examples, you can see how to attach and use some of our most popular tools. The principle will be similar for other Dyson cordless models.Dyson V7™ cordless vacuumDyson V10™ cordless vacuumIn this article we take a look at some of the innovative and robust attachments engineered for Dyson cordless vacuum cleaners All standard format toolsCompatible with all Dyson V8™, Cyclone V10™, Dyson V11™, V15 Detect™, Outsize™ and Gen5detect™ vacuums. Scratch-free dusting brushVacuum-assi

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Bronze Level Contributor
1 month ago
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NevadaDadRookie Member
published in Using your cordless vacuum

Cordless vacuum - Cold weather operationSPOTLIGHTED POST

If you are storing or transporting your vacuum in cold temperatures (below 3C°) and experiencing cut-out of the motor after 1-2 seconds, the unit is operating as-designed.I was experiencing some problems that are not documented in the manual and I have owned my cordless v8 absolute for 25 months.  At first, I though the battery was bad.  The symptoms were that I would remove the unit from its charging base and all 3 bars would show a fully charged battery.  I would squeeze the trigger and the unit would stop after 1-2 seconds and the battery indicator would display a single flashing blue bar.  It did not matter if a power accessory was attached, or nothing was attached.  It also did not matter if the unit was in MAX SUCTION mode or normal mode.I called Dyson support, and they thought I needed a new battery.  I am glad now that I did not order one.My unit is stored in the garage and for the last several weeks daytime temperatures have been below freezing.  I never “connected the dots” f

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3 months ago
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PatsyNew Member
asked in Using your cordless vacuum

trigger switch

I’ve had my V11 absolute over 3 years and so it’s no longer under guarantee, the switch has decided to give up. I have done my searches and found this is a very common problem and Dyson wants to charge me £55 for a new switch which I think is disgraceful as it’s no fault of mine but their merchandise.

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54 minutes ago
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PhilipCSwiftNovice Member
asked in Using your cordless vacuum

Has anyone else ever ordered a main body and cyclone for a V10 (part 969596-06)?

I just rang Dyson customer support and asked about buying a spare part replacement main body and cylone for £60. You can see them online at https://www.dyson.co.uk/support/journey/spare-details.969596-06.226364-01It shows purple tubes, cost is £60 and delivery is free on orders over £35. Warranty for 1 year.When i rang them they said they had one but it was grey tubes would cost £75 as the purple ones were out of stock. I said I only wanted to pay a max’ of £60. I said I would wait and he said OK but then, said I could maybe find one from a 3rd party!Call centre numpty or just over helpful?

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Jodey
Community Moderator
1 hour ago
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TmouseNovice Member
asked in Using your cordless vacuum

Gen5 Detect Tool Compatibility List

Hey Fellow Dyson users!I recently bought myself a Dyson Gen5Detect and wanted to know what tools are compatible or not.Living in France means the french version seems a little bit out of date and doesn’t list any tool as compatible with the new (for us) Gen5.It’s my understanding from the google-fu that most of the v15 stuff will/should work.I’ve also noticed the uk site/usa site does list certain tools as compatibleThe tools in question would beScratch-free dusting brush Extension hose and the pet kitThanks in advance.

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13 hours ago
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iceman958New Member
asked in Using your cordless vacuum

Dyson Gen5 - Which Brush head can I use for deep pile carpets?

Hi all I have recently purchased a GEN5Detect absolute can anyone please tell what type of head I need for deep pile carpets. TIA

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K
Silver Level Contributor
20 hours ago
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Bronze Level Contributor
samwiseBronze Level Contributor
asked in Using your cordless vacuum

Stick Vac home setup (Image request)

My new v15 detect just arrived. I’m torn between installing the dock or just having it free standing. The utility room has plenty of space for it in either case. Other than charging the vac, is there any benefit from installing the dock? Has anyone got any pictures of how the Dyson looks on the wall? Thanks. 

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Silver Level Contributor
6 days ago
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Ugh65Novice Member
asked in Using your cordless vacuum

Cordless Gen5 Detect - Wall dock/dok removal help

There seems to be no way to remove this particular wall mount as once it is locked in position there is no way to remove it.Please don't give me ludicrous  answers like chat did. The staff at Sydney did not have a clue about this. I have owned machines all the way since v6 and all wall mounts were movable the Gen 5 not unless there is a special tool to get behind and move the lugs as you try to lift it which I doubt. No this one has been designed without removal and repositioning in mind.  (Moderation Edit - Tags Added/Category Updated)

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15 days ago
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Mo_004Rookie Member
asked in Using your cordless vacuum

Dyson gen5 accessories - Is there an upright dock?

I have a dyson gen5 and I was wondering if there is any charging docks available in the uk or if there would be one coming soon?

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16 days ago
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Clean freakNew Member
asked in Using your cordless vacuum

The light pipe crevice tool - Not working with my vacuum cleaner

Tried using tool and it didn't light up.  Does it have to be charged? (Moderation Edit - Tags Added/Title Updated)

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Bronze Level Contributor
20 days ago
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LoulouRookie Member
asked in Using your cordless vacuum

Cordless v6 animal - Battery life help

Hi I have a dyson v6 animal I have recently replaced the battery as it wasn't lasting very long when using it for a quick clean, it seems OK now last abit longer but when I charge it up it stays on a solid blue light until it charges then go off is this normal as I have been reading that it should flash on and off until it charged thanks x

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22 days ago
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gregevans234New Member
asked in Using your cordless vacuum

Cordless V7 filter; Cleaning message - Reappearing, any suggestions?

Despite cleaning the filter on the cordless V7 by washing and then drying for over 24 hours, after only one use the message reappears to clean the filter. (Moderation Edit - Tags Added/ Title Updated) 

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Jodey
Community Moderator
23 days ago
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ahmed_aliNovice Member
asked in Using your cordless vacuum

Cordless v15 - Trigger stays on for few seconds after release

https://youtu.be/d0t2cwDpSNwhey dyson fans I've just bought v15 absolute plus and it's amazing vacuum and all but sometimes not every time but happens many times i think, the vacuum stays on for few seconds when i leave my trigger and then shuts off that sometimes i feel scared and just detach battery at I'm afraid it might gets ruined our something....... so what is the issue here and is there ap precaution that i need to be following?......i leave on the charging stand most time so please let me know so i can follow the right way as it's still brand new and i love it😍👍👌edit: now i think it happens everytime🤔

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27 days ago
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AnnigRookie Member
asked in Using your cordless vacuum

Cordless V11 - Trigger Hard to Press

I bought a v11 cordless vac today- disappointed that I have to depress the trigger whilst USING it. I have arthritis and my hands hurt to keep the trigger depressed. Is there a way for the on trigger switch to stay down? If not I think it’s a huge design fault - sad I’m going to struggle to use it. Paid lots of money for something I didn’t realise would cause me pain!  

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29 days ago
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ephraim770Rookie Member
asked in Using your cordless vacuum

Cordless V15 has too much suction. Is there a way to regulate the suction?

My V15 suction is so strong it won't work in my house on my carpets. Some vacuums have adjustable suction power.Is there anything that I can use on the Dyson?

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S
Bronze Level Contributor
1 month ago
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SUNGHO KUM
asked in Using your cordless vacuum

Using the Cordless V8 purchased in South Korea in the US - Is it possible?

Hi, I’m from South Korea and I purchased my V8 cordless vacuum.(South Korea voltage is 220v)Now I’m planning to move to the U.S. for a while so I hope to bring my V8 cordless vacuum to the U.S.While several employees in the customer service of South Korea told me that they think it is NOT possible to use my V8 vacuum in the U.S. for many reasons such as due to the difference of voltage,I found out your answers here saying UAE purchased cordless vacuum is fine to use in Canada with the genuine charger in that country.Is it OK to use my V8 vacuum in the U.S. with 110 voltage new charger bought in the U.S.? I hope to hear the precise answer from Dyson Company. Thank you.

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1 month ago
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neilbRookie Member
asked in Using your cordless vacuum

Are the hard floor brushes for V10, v11 etc standard/universal?

I have a upright stick but not sure which model. It looks like a V10. The serial number on the bottom is of no help as it identifies it as a DC49 which it most definitely is not.  So, my question is if I buy a new hardfloor brush for say a v10 and mine machine happens to be say a V11. I assume so as the wand it attaches to is presumably standard?   (Moderation Edit - Tags Added)

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1 month ago
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MTMabowwelsRookie Member
asked in Using your cordless vacuum

Stair Tool for DC15 Detect +. Is there an equivalent?

Our Dyson DC20 Stowaway Animal comes with a “Stair Tool” (Part no. 906960-11) that works very well.  An equivalent “stair tool” doesn’t appear to have been included with our DC15 Detect + Cordless. I also couldn’t find one on the Dyson website. So we have been using the High Torque cleaner head (with middle tube removed from the cleaner) instead.The High Torque is a bit big for this job. So I wonder if there is a stair tool like the one for the DC20 available for the DC15 Detect +? (Moderation Edit - Tags Added) 

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1 month ago
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Dusty873Rookie Member
posted in Using your cordless vacuum

Dyson Cordless - Changing Tools on the Main Body

Dear AllI have a Dyson V8 Absolute.As I’m an older person my hands and wrists aren’t as strong as they were.I’m having difficulty removing a Tool from the Main Body so I can replace it with another Tool.Has anyone any ideas on how I could make the fitting of Tools easier, please?Could I use some kind of lubricant to ease the connection, perhaps?I will appreciate any suggestions you are able to make.Many thanksDusty873

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Bronze Level Contributor
2 months ago
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VlamontNew Member
posted in Using your cordless vacuum

V15 Cordless vacuum - Suction issue on plush rug

I purchased the cordless V15 when I put all new flooring in my home.  Luxury Vinyl Tile.  I have an area rug in my living room and it will not work on it at all.  It is a plush carpet, but not that thick.  I’m very disappointed in this vacuum.  I do not want to have 2 vacuum cleaners!!  I have saved the box and think I will take it back.  I want a vacuum that can handle all my floor surfaces.   Dyson, you messed this one up.   I have never bought this brand before and for $750.00 I expected it to handle the tasks I need it to do. (Moderation Edit - Tags Added) 

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J
Bronze Level Contributor
2 months ago
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drcash1441Rookie Member
asked in Using your cordless vacuum

Is there a Flexible Attachment for dryer vent or under the fridge?

My dryer had a heavy build-up under the filter area, so much so, that the filter would no longer seat properly. I have used a long dryer brush in the past. Clearly it was not sufficient. When we noticed the problem, I excitedly ran to my Dyson Stick and attached the flexible crevice tool, but it was too short and awkward to insert.What would have worked perfectly would have been a semi flexible, long, crevice like tool that can be bent to reach into the bottom of the filter area or in extremely tight narrow spaces. Maybe with perforations on the sides as well. Perhaps a line of “Deep Clean” attachments.And along the same lines…..when are you going to come out with a Shop Vacuum? HEPA in a workshop or garage area is important. Not the counterproductive mess that standard vacs create.

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2 months ago
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charlie4849New Member
asked in Using your cordless vacuum

Dyson Cordless V10 - Why are there no attachment for Wool Carpet?

All the Dyson heads on my V10 damage my wool carpet. I’ve tried everything and nothing works.  Why hasn’t Dyson made an attachment which can be used on wool carpets?

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Bronze Level Contributor
2 months ago
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KearnscatNovice Member
asked in Using your cordless vacuum

V8 cordless pulsing after complete cleanout and no attachments - What can I do next?

I have followed all the instructions for cleaning the filters and also cleaned the bin.There is no obstruction found anywhere in the base unit and I have no attachments, yet it is continuing to pulse. Any ideas?

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K
2 months ago
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ReynaldoRookie Member
posted in Using your cordless vacuum

Cordless V10 - Alternative Long Life Battery. Any recommendations?

I am wondering if anyone has found a manufacturer of a long life battery for a V10?The 9 minutes on Max is very frustrating. (Moderation Edit - Tags Added)

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Dyson Community Moderator
Community Moderator
2 months ago
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