I just rang Dyson customer support and asked about buying a spare part replacement main body and cylone for £60. You can see them online at https://www.dyson.co.uk/support/journey/spare-details.969596-06.226364-01
It shows purple tubes, cost is £60 and delivery is free on orders over £35. Warranty for 1 year.
When i rang them they said they had one but it was grey tubes would cost £75 as the purple ones were out of stock. I said I only wanted to pay a max’ of £60. I said I would wait and he said OK but then, said I could maybe find one from a 3rd party!
Call centre numpty or just over helpful?
Best answer by JodeyView original