I have a UP16 (Light Ball) and the brush stops spinning after a few seconds of use on a loop pile carpet. Is this normal?
I have to keep pressing the brush button for it to activate.
I would have thought the brush on loop pile carpets would do a better job lifting up the dirt off the carpet?
This Dyson only seems to work on hard floors with less friction than loop pile.
Let me know if I'm using it incorrectly?