Just bought a G! and used it on terracotta tiles
Seems to be cleaning ok but is not picking up dirty water
The dirty water tank remains empty both when cleaning floor and in cleaning cycle
Pulled it apart and cleaned everything. I cannot see how to do any more.
Best answer by Jack
Hi
Welcome to the Dyson Community!
Thanks for letting us know about this - to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
+13Hi
Welcome to the Dyson Community!
Thanks for letting us know about this - to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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