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Using your Dyson cordless vacuum or wet cleaner

Using your Dyson cordless vacuum or wet cleaner

Getting the best out of your Dyson cordless vacuum or wet cleaner.

141 Posts
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141 Posts

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onlinealiasNew Member

posted in Using your Dyson cordless vacuum or wet cleaner

V12 Detect Slim Cordless - Runtime inaccurate

I got a v12 Detect Slim Cordless on February 7, 2023. It was getting 45 minutes of use on a full charge. As of a few days ago, it gets no more than 34 minutes of use from a full charge. Is this normal degradation? I realize battery life can vary depending the frequency of use, surface cleaned, and type of tool used. Admittedly, I use my vacuum almost daily. I have consistently used the same two tools (combo and laser fluffy - light on) and only on terrazzo floors. My apartment is only 600 square feet and it doesn’t take me that long to vacuum, so this rapid decline of battery use time concerns me? Thanks in advance for your insight. (Moderation Edit - Moved to New Topic/Tags Added)

15122

9 months ago

cmcorrissNovice Member

asked in Using your Dyson cordless vacuum or wet cleaner

Can I leave my Dyson Gen5detect vacuum connected to the charger between uses?

We started using our new Gen 5 detect for the first time as part of our weekly cleaning session. We kept the vacuum on auto mode and noticed the battery had already drained significantly until we could no longer use it and needed another full charge. Since this is our First Dyson stick vacuum, is it advised to keep it plugged in for charging while not in use or sitting idle so we can benefit from the most battery power?(Moderation edit - title updated)

44565

9 months ago

JackieGNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

Gen5 stick vacuum - head for wooden floors

I have only had my Gen5 stick since beginning of January. I have noticed the felt bar nearest the roller is already degrading and this is only after about 15 vacuums. Is this normal?I have only used the correct roller on the correct surface as per the handbook.

582

9 months ago

Mikey8811Novice Member

asked in Using your Dyson cordless vacuum or wet cleaner

Using The Fluffy Optic Head On Rugs

HiI am deciding between a V12 Detect Slim Absolute & and a V12 Detect Slim Submarine. The Submarine does not come with a motorbar cleaner head for carpets but has a mopping wet head which would be useful to have. I only have 2 Persian rugs and the pile is not not deep. I tried using a friend's V12 Detect Slim with the Fluffy Optic head on them and that seemed to work although not as smoothly as with a motorbar cleaner head. Can I use the Fluffy Optic head (presumably designed for hard floors on ) on the rugs without damaging them or the head? If so, I will get the Submarine for the added mopping wet mopping head. Thanks

164285

9 months ago

gwwon4Rookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Dyson V15s Detect Submarine Wand top loose

Hi all, After two months of using the vacuum, my wife realised that the top of the vacuum wand where the connection between plastic part and metal tube become loose. This makes the vaccum a bit difficult to maneuver. Does anyone has the similar issue in this community? Thank you.

7332

10 months ago

Jeff KimRookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Dyson V15 battery is not charging

After battery ran out, I put the machine on a charging station.After 5 hours, the battery is still at 5%.I checked every part of the vacuum cleaner and I could not find any wrong thing. The blue light on the battery keeps blinking but not charging. any has such problem?

11152

10 months ago

GDrothNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

V15 assembly--wrong wand

The wand included in my v15 detect can not connect to the vacuum motor. One end is fine and connects to the other accessories but the other end has a large partially clear plastic non-removable covering. It looks nothing like the one depicted in the manual. What do I do?

3271

11 months ago

Owner of a vacuumNovice Member

asked in Using your Dyson cordless vacuum or wet cleaner

Is the omniglide head compatible with the v11

HI,I was wondering Is the omniglide head compatible with the v11. It would be great if it would be

1623

11 months ago

kennethmeldrumNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

V11 Cordless vacuum stop working - Suggestions?

my v11 is approx 3 years old and has suddenly stopped working. There is no display on the LCD screen and nothing happens when I press the trigger for 10 seconds. I purchased a new battery (following the suggestion on the Dyson troubleshooting section on the website) but the machine still isn’t working. any suggestions ? I’ve already spent £85 on the new battery which seems to have been a waste of money. I’ve checked the machine and there are no blockages.

204932

11 months ago

ReynaldoRookie Member

posted in Using your Dyson cordless vacuum or wet cleaner

Cordless V10 - Alternative Long Life Battery. Any recommendations?

I am wondering if anyone has found a manufacturer of a long life battery for a V10?The 9 minutes on Max is very frustrating. (Moderation Edit - Tags Added)

2586

11 months ago

rkellNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

Assembly, instructions and service issues with V15 Detect Absolute

I recently bought a Dyson V15 Detect Absolute directly from Dyson. After I opened the packaging, I spent more than an hour trying to follow the included assembly instructions, but the parts shown on the instructions did not match the parts that were included in the package sent to me. I tried looking for more instructions on the Dyson website and elsewhere. Although I found several videos for the model I ordered, none of them showed the same parts as the unit that was shipped to me. I then tried the customer service line. To make a long story short, I waited for periods from 18 minutes to 48 minutes in my 4 or 5 calls. When I finally was connected there was one nice gentleman who had me send pictures of all the parts I received then sent me a video, which also had different parts than the machine I had. He promised to stay on the line and confirm that he was going to ship me the parts I needed to assemble the machine. He hung up and I called again, and waited and waited and wai

16271

11 months ago

chenyansunRookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Disappointing Experience with Dyson V15 Purchases

l. I am writing to express my deep disappointment and frustration regarding a recent experience with two Dyson V15 vacuum cleaners that I purchased as Christmas gifts. Recently, I purchased two Dyson V15 vacuum cleaners, and they were hand-carried to China by a family member. Upon arrival in China, we discovered that both batteries in the vacuum cleaners are faulty. This has not only left us disheartened but has also put a damper on what was meant to be a joyous holiday celebration. Understandably, I reached out to Dyson China for assistance in resolving this issue. Unfortunately, the response from Dyson China has been far from satisfactory. I was informed that the warranty for these products is not global, meaning that items purchased outside of China are not covered by the guarantee. This has left me in a difficult situation as I am unable to ship the faulty batteries back due to lithium battery restrictions. I must express my disappointment with this policy, as it implies that Dyson

5472

11 months ago

RajaBRookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Dyson V15 how to stop the red trigger turning vacuum on

Hello, just purchased and started using the V15 Detect. Superb, especially the soft roller with laser guidance. Have never seen anything like it! Wow! Anyhow, about the red trigger to activate the vacuum. I have read in other topics that after a few seconds of not using the trigger, the vacuum goes into standby mode. However, while emptying the bin, I wish I could stop it from running because I often wind up accidentally pressing the trigger. Thanks for any help.

5702

1 year ago

sullyNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

Dyson V8 Absolute power issues

Hi, my Dyson stops charging shortly after replacing on cradle. Anyone else had this issue?

1711

1 year ago

BeckithaNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

Does my Dyson V11 vacuum include a HEPA filter?

My dog has recently been diagnosed with dust mite allergy and I have been advised to use a hoover with a HEPA filter. I was hoping that the v11 that I already have has this feature before I need to buy another but I can’t seem to find any information on this. Thanks!(Moderation edit - title updated)

26131

1 year ago

ramonidalencioRookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Dyson V11 works well in this type of carpet?

Hi, I'm thinking about buying a Dyson V11 to clean this type of carpet (photo attached). The place is never very dirty, with the exception of the entrance, the rest are spots of small dirt. Would anyone recommend this equipment for this type of carpet? PS.: I have never use any Dyson.

4942

1 year ago

dwills1000New Member

asked in Using your Dyson cordless vacuum or wet cleaner

Will the Fluffy Optic cleaner head fit a model V10?

We bought a V10 Stick Vaccum in June of 2023 from Costco. My son just bought a Dyson V15 Detect Total Clean Extra Cordless Stick Vacuum and we really like the Fluffy optic head. It really highlights the dust and dirt on hard floors. If I buy just the Fluffy optic head will it fit and work on my V10?

11581

1 year ago

David11New Member

asked in Using your Dyson cordless vacuum or wet cleaner

Animal v8 battery

Hi guys, my Animal V8 doesn’t last long at all, if I get 10-15 minutes out of it, that’s a lot - that surely can’t be right, can it!? Any advice would be greatly appreciated.

1381

1 year ago

frank_stattiNovice Member

asked in Using your Dyson cordless vacuum or wet cleaner

Cordless Vacuum - On/Off button not working

The on off button is not working on my cordless vacuum. Sometimes it will run for a minute but the it stops and won't start. The unit is fully charged as per the display.(Moderation Edit - Removed Sensitive Data)

61724

1 year ago

Phill1957New Member

asked in Using your Dyson cordless vacuum or wet cleaner

V15 vs V10 - charger backward compatibility

Just bought a V15. Also I have a V10 Absolute.Can I charge them in either charger base ?Are the accessories also interchangeable?Thanks

26321

1 year ago

Szycke19Novice Member

asked in Using your Dyson cordless vacuum or wet cleaner

V8 cordless - solid blue light but no power

I have a newly bought V8 cordless vaccuum, had it fully charged but it wont turn on when I press the trigger and only shows 3 solid blue light even after pressing for 10 seconds

21043

1 year ago

SehilacRookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Adaptor for using old accessories (DC58 handheld?) on new V8 cordless vacuum

We’ve just bought a V8 cordless vacuum. We understand that there is an adaptor to make the old accessories fit the new vacuum. Any suggestions?

1803

1 year ago

sammukilanNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

Using the Dyson V7 Cordless Overseas. Is it possible?

Hi,I am planning to buy the Dyson v7 vaccum cleaner and take it to India. 2 questions: Can I take it in my check-in luggage? Do I have to buy a battery or a charger in India?Thanks,Swarna

3322

1 year ago

PJ616Rookie Member

asked in Using your Dyson cordless vacuum or wet cleaner

Gen5detect question - Is there a way to store it upright without using the dock?

Is the Gen5detect able to stay upright on its own? I’m having to prop it up against a wall or lay it down on the floor when I’m in the middle of vacuuming. I’m hoping that I must be missing something because I can’t I imagine this machine cannot stand upright on its own.

19093

1 year ago

diegolabindalawaNew Member

asked in Using your Dyson cordless vacuum or wet cleaner

Dyson V10 cuts off after few seconds - Blockage?

Hello I have a 25 day old Dyson V10 , it cuts off after a few seconds regardless of brush head, or no brush head at all, the vacuum is relatively clean, filter is also clean.

4372

1 year ago

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