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Using your Dyson cordless vacuum or wet cleaner

Getting the best out of your Dyson cordless vacuum or wet cleaner.

  • 141 Posts
  • 392 Replies
141 Posts
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ShonaMNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Is there a stick vac (V6) Brush Head?

Hi,I have the V6 and would love a slightly smaller brush head for using on my stairs, I’ve not found one and wondered if anyone has? (Moderation Edit - Tags Added)

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1 year ago
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PatsyNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V11 - Trigger Switch Issue

I’ve had my V11 absolute over 3 years and so it’s no longer under guarantee, the switch has decided to give up. I have done my searches and found this is a very common problem and Dyson wants to charge me £55 for a new switch which I think is disgraceful as it’s no fault of mine but their merchandise.

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1 year ago
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PhilipCSwiftNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Has anyone else ever ordered a main body and cyclone for a V10 (part 969596-06)?

I just rang Dyson customer support and asked about buying a spare part replacement main body and cylone for £60. You can see them online at https://www.dyson.co.uk/support/journey/spare-details.969596-06.226364-01It shows purple tubes, cost is £60 and delivery is free on orders over £35. Warranty for 1 year.When i rang them they said they had one but it was grey tubes would cost £75 as the purple ones were out of stock. I said I only wanted to pay a max’ of £60. I said I would wait and he said OK but then, said I could maybe find one from a 3rd party!Call centre numpty or just over helpful?

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1 year ago
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TmouseNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Gen5 Detect Tool Compatibility List

Hey Fellow Dyson users!I recently bought myself a Dyson Gen5Detect and wanted to know what tools are compatible or not.Living in France means the french version seems a little bit out of date and doesn’t list any tool as compatible with the new (for us) Gen5.It’s my understanding from the google-fu that most of the v15 stuff will/should work.I’ve also noticed the uk site/usa site does list certain tools as compatibleThe tools in question would beScratch-free dusting brush Extension hose and the pet kitThanks in advance.

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1 year ago
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iceman958New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson Gen5 - Which Brush head can I use for deep pile carpets?

Hi all I have recently purchased a GEN5Detect absolute can anyone please tell what type of head I need for deep pile carpets. TIA

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1 year ago
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Gold Level Contributor
samwiseGold Level Contributor
asked in Using your Dyson cordless vacuum or wet cleaner
Stick Vac home setup (Image request)

My new v15 detect just arrived. I’m torn between installing the dock or just having it free standing. The utility room has plenty of space for it in either case. Other than charging the vac, is there any benefit from installing the dock? Has anyone got any pictures of how the Dyson looks on the wall? Thanks. 

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Gold Level Contributor
1 year ago
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Clean freakNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
The light pipe crevice tool - Not working with my vacuum cleaner

Tried using tool and it didn't light up.  Does it have to be charged? (Moderation Edit - Tags Added/Title Updated)

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1 year ago
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LoulouRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless v6 animal - Battery life help

Hi I have a dyson v6 animal I have recently replaced the battery as it wasn't lasting very long when using it for a quick clean, it seems OK now last abit longer but when I charge it up it stays on a solid blue light until it charges then go off is this normal as I have been reading that it should flash on and off until it charged thanks x

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1 year ago
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gregevans234New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V7 filter; Cleaning message - Reappearing, any suggestions?

Despite cleaning the filter on the cordless V7 by washing and then drying for over 24 hours, after only one use the message reappears to clean the filter. (Moderation Edit - Tags Added/ Title Updated) 

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1 year ago
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ahmed_aliNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless v15 - Trigger stays on for few seconds after release

https://youtu.be/d0t2cwDpSNwhey dyson fans I've just bought v15 absolute plus and it's amazing vacuum and all but sometimes not every time but happens many times i think, the vacuum stays on for few seconds when i leave my trigger and then shuts off that sometimes i feel scared and just detach battery at I'm afraid it might gets ruined our something....... so what is the issue here and is there ap precaution that i need to be following?......i leave on the charging stand most time so please let me know so i can follow the right way as it's still brand new and i love it😍👍👌edit: now i think it happens everytime🤔

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1 year ago
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AnnigRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V11 - Trigger Hard to Press

I bought a v11 cordless vac today- disappointed that I have to depress the trigger whilst USING it. I have arthritis and my hands hurt to keep the trigger depressed. Is there a way for the on trigger switch to stay down? If not I think it’s a huge design fault - sad I’m going to struggle to use it. Paid lots of money for something I didn’t realise would cause me pain!  

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1 year ago
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ephraim770Rookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V15 has too much suction. Is there a way to regulate the suction?

My V15 suction is so strong it won't work in my house on my carpets. Some vacuums have adjustable suction power.Is there anything that I can use on the Dyson?

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Gold Level Contributor
1 year ago
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SUNGHO KUM
asked in Using your Dyson cordless vacuum or wet cleaner
Using the Cordless V8 purchased in South Korea in the US - Is it possible?

Hi, I’m from South Korea and I purchased my V8 cordless vacuum.(South Korea voltage is 220v)Now I’m planning to move to the U.S. for a while so I hope to bring my V8 cordless vacuum to the U.S.While several employees in the customer service of South Korea told me that they think it is NOT possible to use my V8 vacuum in the U.S. for many reasons such as due to the difference of voltage,I found out your answers here saying UAE purchased cordless vacuum is fine to use in Canada with the genuine charger in that country.Is it OK to use my V8 vacuum in the U.S. with 110 voltage new charger bought in the U.S.? I hope to hear the precise answer from Dyson Company. Thank you.

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1 year ago
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neilbRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Are the hard floor brushes for V10, v11 etc standard/universal?

I have a upright stick but not sure which model. It looks like a V10. The serial number on the bottom is of no help as it identifies it as a DC49 which it most definitely is not.  So, my question is if I buy a new hardfloor brush for say a v10 and mine machine happens to be say a V11. I assume so as the wand it attaches to is presumably standard?   (Moderation Edit - Tags Added)

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1 year ago
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MTMabowwelsRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Stair Tool for DC15 Detect +. Is there an equivalent?

Our Dyson DC20 Stowaway Animal comes with a “Stair Tool” (Part no. 906960-11) that works very well.  An equivalent “stair tool” doesn’t appear to have been included with our DC15 Detect + Cordless. I also couldn’t find one on the Dyson website. So we have been using the High Torque cleaner head (with middle tube removed from the cleaner) instead.The High Torque is a bit big for this job. So I wonder if there is a stair tool like the one for the DC20 available for the DC15 Detect +? (Moderation Edit - Tags Added) 

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1 year ago
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Dusty873Rookie Member
posted in Using your Dyson cordless vacuum or wet cleaner
Dyson Cordless - Changing Tools on the Main Body

Dear AllI have a Dyson V8 Absolute.As I’m an older person my hands and wrists aren’t as strong as they were.I’m having difficulty removing a Tool from the Main Body so I can replace it with another Tool.Has anyone any ideas on how I could make the fitting of Tools easier, please?Could I use some kind of lubricant to ease the connection, perhaps?I will appreciate any suggestions you are able to make.Many thanksDusty873

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Gold Level Contributor
1 year ago
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VlamontNew Member
posted in Using your Dyson cordless vacuum or wet cleaner
V15 Cordless vacuum - Suction issue on plush rug

I purchased the cordless V15 when I put all new flooring in my home.  Luxury Vinyl Tile.  I have an area rug in my living room and it will not work on it at all.  It is a plush carpet, but not that thick.  I’m very disappointed in this vacuum.  I do not want to have 2 vacuum cleaners!!  I have saved the box and think I will take it back.  I want a vacuum that can handle all my floor surfaces.   Dyson, you messed this one up.   I have never bought this brand before and for $750.00 I expected it to handle the tasks I need it to do. (Moderation Edit - Tags Added) 

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1 year ago
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drcash1441Rookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Is there a Flexible Attachment for dryer vent or under the fridge?

My dryer had a heavy build-up under the filter area, so much so, that the filter would no longer seat properly. I have used a long dryer brush in the past. Clearly it was not sufficient. When we noticed the problem, I excitedly ran to my Dyson Stick and attached the flexible crevice tool, but it was too short and awkward to insert.What would have worked perfectly would have been a semi flexible, long, crevice like tool that can be bent to reach into the bottom of the filter area or in extremely tight narrow spaces. Maybe with perforations on the sides as well. Perhaps a line of “Deep Clean” attachments.And along the same lines…..when are you going to come out with a Shop Vacuum? HEPA in a workshop or garage area is important. Not the counterproductive mess that standard vacs create.

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1 year ago
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charlie4849New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson Cordless V10 - Why are there no attachment for Wool Carpet?

All the Dyson heads on my V10 damage my wool carpet. I’ve tried everything and nothing works.  Why hasn’t Dyson made an attachment which can be used on wool carpets?

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1 year ago
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KearnscatNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
V8 cordless pulsing after complete cleanout and no attachments - What can I do next?

I have followed all the instructions for cleaning the filters and also cleaned the bin.There is no obstruction found anywhere in the base unit and I have no attachments, yet it is continuing to pulse. Any ideas?

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1 year ago
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Elaine ingledewNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Charging a new Cordless V8 - No Power

So yesterday I collected my new v8. And on unpacking I did turn it on. After putting it on charge I then registered it to read the manual. It was at that point I realised my mistake. After googling the problem I have tried to reset the battery, but it still won't move from the one bar status. Any suggestions would be most welcome. (Moderation Edit - Tags Added/Category Updated)

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1 year ago
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LagositeNovice Member
published in Using your Dyson cordless vacuum or wet cleaner
Omniglide, Micro, Digital Slim, V10 CompatibilitySPOTLIGHTED POST

I have a V10 and recently bought an Omni-glide. They both have unique and intersecting use cases. As I live in a small flat, I'd like to keep only one. Is there a way to use hose extension for the omniglide? (Maybe from one of the other slim, micro or light models) Would anybody know if that would fit? As that would definitely make me just keep the Omniglide. 

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1 year ago
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NevadaDadRookie Member
published in Using your Dyson cordless vacuum or wet cleaner
Dyson cordless vacuums - Cold weather operationSPOTLIGHTED POST

If you are storing or transporting your vacuum in cold temperatures (below 3C°) and experiencing cut-out of the motor after 1-2 seconds, the unit is operating as-designed.I was experiencing some problems that are not documented in the manual and I have owned my cordless v8 absolute for 25 months.  At first, I though the battery was bad.  The symptoms were that I would remove the unit from its charging base and all 3 bars would show a fully charged battery.  I would squeeze the trigger and the unit would stop after 1-2 seconds and the battery indicator would display a single flashing blue bar.  It did not matter if a power accessory was attached, or nothing was attached.  It also did not matter if the unit was in MAX SUCTION mode or normal mode.I called Dyson support, and they thought I needed a new battery.  I am glad now that I did not order one.My unit is stored in the garage and for the last several weeks daytime temperatures have been below freezing.  I never “connected the dots” f

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1 year ago
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AngeleeNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Does your V15 bin detach when emptying the bin?

Dyson v15 intermittently when emptying the bin, the bin detached from the hoover. When it does detach the dust goes up in the air. Dyson said it’s meant to do that, but my previous V11 never did that in 4 years and videos on YouTube show that the little red button needs to be pressed to release and detach the bin for cleaning, which button I do not touch, yet the whole bin releases.  

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Stuart
Dyson Community Manager
1 year ago
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FangirlNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless Dyson Gen5 Detect - Tool Compatibility

Hi. I was wondering if these accessories fit the Dyson Gen5 Detext. Thank you.  (Moderation edit - Tags Added/Title Updated)

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Stuart
Dyson Community Manager
1 year ago
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