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Using your Dyson cordless vacuum or wet cleaner

Getting the best out of your Dyson cordless vacuum or wet cleaner.

  • 152 Posts
  • 420 Replies
152 Posts
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MTMabowwelsRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Stair Tool for DC15 Detect +. Is there an equivalent?

Our Dyson DC20 Stowaway Animal comes with a “Stair Tool” (Part no. 906960-11) that works very well.  An equivalent “stair tool” doesn’t appear to have been included with our DC15 Detect + Cordless. I also couldn’t find one on the Dyson website. So we have been using the High Torque cleaner head (with middle tube removed from the cleaner) instead.The High Torque is a bit big for this job. So I wonder if there is a stair tool like the one for the DC20 available for the DC15 Detect +? (Moderation Edit - Tags Added) 

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Dusty873Rookie Member
posted in Using your Dyson cordless vacuum or wet cleaner
Dyson Cordless - Changing Tools on the Main Body

Dear AllI have a Dyson V8 Absolute.As I’m an older person my hands and wrists aren’t as strong as they were.I’m having difficulty removing a Tool from the Main Body so I can replace it with another Tool.Has anyone any ideas on how I could make the fitting of Tools easier, please?Could I use some kind of lubricant to ease the connection, perhaps?I will appreciate any suggestions you are able to make.Many thanksDusty873

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VlamontNew Member
posted in Using your Dyson cordless vacuum or wet cleaner
V15 Cordless vacuum - Suction issue on plush rug

I purchased the cordless V15 when I put all new flooring in my home.  Luxury Vinyl Tile.  I have an area rug in my living room and it will not work on it at all.  It is a plush carpet, but not that thick.  I’m very disappointed in this vacuum.  I do not want to have 2 vacuum cleaners!!  I have saved the box and think I will take it back.  I want a vacuum that can handle all my floor surfaces.   Dyson, you messed this one up.   I have never bought this brand before and for $750.00 I expected it to handle the tasks I need it to do. (Moderation Edit - Tags Added) 

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drcash1441Rookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Is there a Flexible Attachment for dryer vent or under the fridge?

My dryer had a heavy build-up under the filter area, so much so, that the filter would no longer seat properly. I have used a long dryer brush in the past. Clearly it was not sufficient. When we noticed the problem, I excitedly ran to my Dyson Stick and attached the flexible crevice tool, but it was too short and awkward to insert.What would have worked perfectly would have been a semi flexible, long, crevice like tool that can be bent to reach into the bottom of the filter area or in extremely tight narrow spaces. Maybe with perforations on the sides as well. Perhaps a line of “Deep Clean” attachments.And along the same lines…..when are you going to come out with a Shop Vacuum? HEPA in a workshop or garage area is important. Not the counterproductive mess that standard vacs create.

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charlie4849New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson Cordless V10 - Why are there no attachment for Wool Carpet?

All the Dyson heads on my V10 damage my wool carpet. I’ve tried everything and nothing works.  Why hasn’t Dyson made an attachment which can be used on wool carpets?

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KearnscatNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
V8 cordless pulsing after complete cleanout and no attachments - What can I do next?

I have followed all the instructions for cleaning the filters and also cleaned the bin.There is no obstruction found anywhere in the base unit and I have no attachments, yet it is continuing to pulse. Any ideas?

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Elaine ingledewNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Charging a new Cordless V8 - No Power

So yesterday I collected my new v8. And on unpacking I did turn it on. After putting it on charge I then registered it to read the manual. It was at that point I realised my mistake. After googling the problem I have tried to reset the battery, but it still won't move from the one bar status. Any suggestions would be most welcome. (Moderation Edit - Tags Added/Category Updated)

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LagositeNovice Member
published in Using your Dyson cordless vacuum or wet cleaner
Omniglide, Micro, Digital Slim, V10 CompatibilitySPOTLIGHTED POST

I have a V10 and recently bought an Omni-glide. They both have unique and intersecting use cases. As I live in a small flat, I'd like to keep only one. Is there a way to use hose extension for the omniglide? (Maybe from one of the other slim, micro or light models) Would anybody know if that would fit? As that would definitely make me just keep the Omniglide. 

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AngeleeNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Does your V15 bin detach when emptying the bin?

Dyson v15 intermittently when emptying the bin, the bin detached from the hoover. When it does detach the dust goes up in the air. Dyson said it’s meant to do that, but my previous V11 never did that in 4 years and videos on YouTube show that the little red button needs to be pressed to release and detach the bin for cleaning, which button I do not touch, yet the whole bin releases.  

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Stuart
Dyson Community Manager
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FangirlNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless Dyson Gen5 Detect - Tool Compatibility

Hi. I was wondering if these accessories fit the Dyson Gen5 Detext. Thank you.  (Moderation edit - Tags Added/Title Updated)

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Stuart
Dyson Community Manager
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GrpsRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
New V15 battery rundown count time?

Our brand new V15 just arrived, I’ve noticed the battery rundown counter when fully charged in Eco mode with power floor head starts at 44 minutes, is this correct? Only the adverts suggest over 1 hour run time?Keen to hear other users real world times on a new machine / battery. Thanks. (Moderation edit - Tags Added)

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Stuart
Dyson Community Manager
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gc-1New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V8 suction pipe wobbles - Can I fix this?

The V8 suction pipe wobbles at the transition to the dust container.How do I solve the problem?Greetings (Moderation Edit - Tags Added, Moved Category)

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northshieldsNovice Member
posted in Using your Dyson cordless vacuum or wet cleaner
Cordless V11 Vacuum Filter Advice

I have had a V11 Absolute for just over 2 years. Almost every time I use it, I get a message saying that the filter needs cleaning but when I look at it it can be as clean as a whistle.I have tried cleaning everything I can think of and got a replacement filter, but still the same thing happens.Is there anything else I can try? (Moderation edit - Tags Added)

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FernViewRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson V11 on/off switch issues

Hi,like a couple of other people the trigger on my Dyson has stopped working. Occasionally it would turn itself on when i was emptying it. This week it would just stop while I was using it. I have cleaned out the barrel and washed the air filter and the battery is fully charged. It worked for 2 minutes and then stopped. There are no blockages.Any ideas? All help appreciated.

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Hybrid147Rookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Is there an Adapter for sealing vacuum bags?

We recently bought the latest Dyson (V15 detect). Yesterday we had to bag up a double duvet (after Christmas visitors etc) in a vacuum seal bag and discovered there none of the attachments that came with it were any use to sucking the air out of the vacuum bag.  We tried using just the hand held bit (the only thing that seemed to work), but on several occasions we got an error message saying something like blocking airways (not quite sure exact message now) so we stopped and were afraid to continue in case we damaged the machine.Is there an adapter/hose we can buy and or another way we can use the Dyson to suck the air out of vacuum bags? (Edited by Moderator - Tags added/Moved Category) 

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AnnaNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Using my cordless V8 in Canada with 110V voltage. Is this POSSIBLE?

Hello, I have Dyson V8 cordless vacuum that i have purchased in UAE, on the label mentioned voltage is (100-220 V) , we are moving to Canada and I would like to know if I will be able to charge my V8 in canada with standard voltage of 110V. Please advise and if not , what resolution i can find. I do not want to leave it behind . Thank you (Edited by moderator – Tags added) 

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bigRoN18New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Upright Vacuum Cleaner and Cordless V10 Adapter NEEDED!

My wife recently purchased several tools, which she thought would work with our V10 cordless but apparently they don’t. We also have a Ball Total Clean and if I pull the hose out, the tools will fit on it. We would rather use the tools on the V10 cordless and wanting to find the right adapter. I’ve seen several different adapters on Amazon and other sites but they don’t seem to have names for each of the type of connectors so I am not certain what will actually work to allow me to use tools that work with the Ball Total Clean on my V10 cordless. (Edited by Moderator - Tags added/Moved category)

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mmkelleherNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless cleaner - Flashing red light

I just got dyson used yesterday for 15 minutes. Was great. Went to use today   Flashing red light went on foe one second and then stopped now nothing (Edited by moderator – Moved to a new category/Tags added)

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elleNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V11 - Clear bin ejector sticking or broken - Help!

I have a V11 cordless vacuum and all of a sudden, the ejection mechanism (red lever and internal stick that pushes lid) is sticking and not opening the bin.  I now have to pry the lid open.  Has anyone else experienced this?  Nothing looks cracked or broken and it closes fine. Would rather try to fix than buy a new bin (plus they’re out of stock) (Edited by moderator – Tags added & Title amended) 

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kimstronoffRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
v15 detect delivered without the stick?

I’m baffled by this, but my Dyson V15 Detect seems to arrived without the long vacuum “stick” that appears in the photos/user guides. I’ve looked everywhere, triple-checked the boxes, etc. But to be fair, this seems like one of the hardest parts to overlook. Problem is, all of the help/support guides don’t seem to anticipate that a Dyson could be delivered without a fundamental part. Both phone and chat support don’t seem to be letting me through. Anyone else have this issue? And how did you resolve it?Thanks!

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sbertrandNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Battery Removal for Outsize to Work

I have an Outsize cordless stick vacuum with removable battery.  After charging I have to remove battery and put back for vacuum to work.  It gets power, before removal, but does no suction.  When battery removed and replaced it works fine. Have 2 batteries with same behavior so must be unit. Any thoughts?

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mhkuralNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Can I charge my US V15 Detect at Europe?

Hi,If I buy a V15 detect in the US, can I charge it in Europe with a converter or a 220-volt charger, which I purchase separately?Thanks,Mehmet

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lrns88New Member
asked in Using your Dyson cordless vacuum or wet cleaner
V7 extra - suction issues!

I have the V7 extra. It charges fine, and was working fine. The roller was damaged (all the “teeth?!” had snapped off) so I bought a new one from Dyson. Since replacing, the roller spins fine, but the hoover seems to be sucking up far less. Really easy bits on the floor don’t get hoovered up. I’ve tried on both normal and extra mode. Any ideas or suggestions? I’ve cleaned the filter, I’ve checked the roller is installed correctly (and it does roll fine when being used), and its fully charged. (Edited by moderator – Tags added)

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mchillNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson v11 Torque - Attachments

The supplemental attachments only get suction in Boost mode.  Is that the only mode to use for attachments.  When I attach and use Med, they do not pick up anything.  

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szfaberNovice Member
posted in Using your Dyson cordless vacuum or wet cleaner
V10 Cordless Battery Dies after 20-24 months??

I have several Dyson products and I think they are all really great.  Bought the V-10 cordless 2 years ago and I have really taken good care of it.  The battery dies at about the 24 month point (just after warranty expiration).  I have taken care of the machine and battery and also tried Dyson’s trouble shooting tips - But the battery will not hold a charge for more than 38 seconds.  A new battery is $130 through Dyson and I would hate to have to do this every 2 years.  Any thoughts/suggestion?   (Edited by moderator – Tags added and Moved to a new category)

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