I have the Wash G1 and sometimes the water doesn’t flow from clean tank to dirty tank. Is this normal to be so finicky? I have to fiddle around with the containers and the connection to get it to work and I can’t work out what I do differently to get it going properly. Can you give any advice, is this normal or should I return the device?
Hi
Welcome to the Dyson Community!
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1 wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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