Dyson 360 Vis Nav™ robot vacuum
Connecting the Dyson robot to the Dyson App can be done in one of two ways. Either click on the purple + symbol when you log into the app for the first time or go to the burger menu in the top left hand corner of your app and follow the steps.
This generation utilises Bluetooth connectivity for a faster connection.
Dyson 360 Heurist™️ robot vacuum
Connecting the Dyson robot to the Dyson App can be done in one of two ways. Either click on the purple + symbol when you log into the app for the first time or go to the burger menu in the top left hand corner of your app and follow the steps.
This generation utilises Bluetooth connectivity for a faster connection.
Dyson 360 Eye™️ robot vacuum
Connecting the Dyson robot to the Dyson App can be done in one of two ways. Either click on the purple + symbol when you log into the app for the first time or go to the burger menu in the top left hand corner of your app and follow the steps.
Our first generation of connected products will only connect to a 2.4GHz network. Most routers are dual band and have a 2.4GHz and 5GHz network, so if your product is struggling to connect, you may need to disable the 5GHz network just while you complete the connection. Once connected, the 5GHz can be re-enabled.
If you are unsure which generation of the robot vacuum you own, visit our ‘Understanding which Robot vacuum I own’ article.
YouTube
The Dyson YouTube channel hosts a vast amount of content that can support on this process. As well as those that provide tips on using, maintaining, and getting the best out of your Dyson machine. Simply use the on-screen search option or navigate through the playlists to start viewing these.
Alternatively, visit our Robot vacuums: Getting started article to watch a on setting up and using your robot vacuum.