My Dyson airwrap was stopping and starting for a while and I’ve followed all instructions for cleaning, cleaning filter, etc. all of a sudden sparks started coming out of the filter/at the end of the cords! It was terrifying!! Still haven’t heard back from customer service. Has this happened to anyone else?! Help!
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A
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
Please don’t continue to use your machine until a Dyson service technician has looked at it. We'll need our Customer Care experts to take some further details - they’ll also be able to confirm if a repair is covered under your Dyson warranty.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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