How can I order replacement parts for my Dyson Cinetic Big Ball cylinder vacuum? | Dyson Community
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How can I order replacement parts for my Dyson Cinetic Big Ball cylinder vacuum?

  • 12 February 2024
  • 2 replies
  • 33 views

Motor and bucket

Part no. 967377-01

£65
On the website there is no image so I can’t tell if it includes the whole thing including plug and wind up cable etc as this has happened and I am no electrician but I am hesitant to keep using it (I’m a self employed cleaner).


An help would be gratefully received . Thank you  

(Moderation edit - title updated)

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Best answer by Jack 14 February 2024, 13:13

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Userlevel 6
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Hi @JW1982,

Welcome to the Dyson Community! 

If the power cord needs replacing, it doesn’t look like this is a part we currently offer for online order.

Normally we would recommend scheduling a fixed-cost repair for your Dyson vacuum to resolve this issue, along with any other broken or damaged parts which affect the performance of your machine. 

To arrange this, visit Dyson.co.uk and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

Sorry this is what has happened -  wouldn’t upload in original post.  🤷🏼‍♀️ 

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