Gen5Detect Cyclone Gasket Falling Out | Dyson Community
Question

Gen5Detect Cyclone Gasket Falling Out

  • 19 April 2024
  • 1 reply
  • 74 views

 

This red gasket on my Gen5 Detect, which is a few months old is just falling out of the engine. Is this repairable because air can be felt leaking out the gasket loose like this. 


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1 reply

Happened to mine as well. Dyson after a ton of back and forth sent me a new body, but in the wrong color. They won’t reply to my emails anymore and their phone lines seem too backed up to ever call. Each time I try to reach out it’s like starting over. Poor service and clearly a defective product, they need to step it up and get their act together on this. My old topic was here but apparently it’s locked: