I move house and my wife lost the Formaldehyde Filter, where can I get a new one? | Dyson Community
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I move house and my wife lost the Formaldehyde Filter, where can I get a new one?

  • 22 August 2023
  • 7 replies
  • 71 views

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I moved house and lost this part of my HP09 where can I get it? 

 

 

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Best answer by JamJam 23 August 2023, 14:17

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I live in VIC AUS

 

Userlevel 3
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Hi Pizzadelo,

Have you tried the Dyson parts website: https://www.dyson.com.au/support/replacement-parts

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Its not on that site

 

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I thought saw it but no

They’ve got a filter purchase page just for the purifiers. I’m not sure where in the world you are, but this is what shows on the US site:

Air purifier filters | Dyson

If it isn’t on their website, you’ll be best to call them and order a replacement of the phone. 

Hi @Pizzadelo Jola 

Thank you for raising this with us.

The best option would be to contact the Dyson customer service in AUS as they will be able to advise you about the part you are enquiring about.

We do have a alternative link that you can check on the Dyson AUS website.

You will find that the filter is compatible with your machine.

If you require any further assistance please don't hesitate to reply below.

Regards, 

Userlevel 5

Here you go. Replacement Air Purifier Filters | Dyson Australia

Slightly different image, but I expect this is just a standard for the models. When you click through to the webpage, they have an image of the filter you have. 
 

Jam