battery possibly swapped 🙈 | Dyson Community
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battery possibly swapped 🙈

  • 4 November 2023
  • 1 reply
  • 18 views

Hello guys. Cant belive this but.. may have been scammed but not sure. Someone from Facebook marketplace came to my house to buy my v11 that I no longer wanted, and he also came with a v11. He came in and played around with the batteries a bit and I was watching him. He then said OK great, BACS OK? I said no, cash only please.

 

He then left and hasn't returned. Silly me, perhaps. Although he does a have a genuine ltd company.

I did register my product when I first bought it. How can I tell if he's swapped the batteries? Will dyson be able to tell me, having registered the product? As in, codes on battery perhaps. TIA

1 reply

A

@Gavtech  The serial number should be on the bottom of the battery. If this person swapped the battery, as long as your machine was ever registered, that should be easy to detect with your MyDyson account or by contacting support.

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