BP03 Big and Quiet serial number missing | Dyson Community
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I got my BP03 back from repair and it was no longer working on the app so I read to delete it and set it up again. But it couldn’t find the machine with either the manual entry or by searching for it.

The repair text sent me instructions to find the serial number on the LCD screen but the serial number isn’t set so I’m guessing that’s why it can’t find it. 
 

It’s registered and I called in to support and was sent a link to a YouTube video that didn’t seem to really apply. Can I reset the serial number myself somehow?

 

Just a follow up. Dyson repairs said they replaced the top portion of the bp03 when they repaired it. The new top didn’t have the serial number and that’s why the app couldn’t find the machine.

So this is a never mind since my question was answered.

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