Hi, my Dyson hair dryer suddenly stopped working. There is no LED light on. I would like to book a repair but the support chat kept saying “Sorry, I didn't understand that.” as I typed in my email address.
This is not something I’d expect after paying hundreds of bucks for a device. Please guide me how to book a repair or replacement. Huge thanks!
I’ve received this error too! I have been trying to process a refund and have had no help from customer service by phone so I tried the online return form, but of course the online bot is useless.
Hi
Welcome to the Dyson Community!
Thanks for your feedback on your experience entering your email address into the automated chatbot form - we’re aware of this temporary issue, and work is underway to resolve this as we speak.
In the meantime I’ve reached out to you both directly to request some further information.
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