Following the online guidance to reset the brush it advises that I need a new head but I feel the power supply to the head might be the problem, can anybody confirm the power output at the connector, cleaner running, brush switch on and body in tilt position.
Without being able to confirm this supply is sound we are being asked to pay c £60 for a new component that may not, to my understanding be the problem.
Best answer by Anonymous
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it is attached to the front of the cleaner and has an electrical connection on the back. I am trying to establish the voltage that should be present where it mates into the machine.
Unsure what items you are suggesting but if it connects to the end of the hose it clearly is not electrically powered!
Extremely disappointed that we cannot get answers to simple questions that would enable much more effective fault diagnosis.
This is a community knowledge base there must be somebody who knows this information!
It is counter intuitive and extremely wasteful to just change an expensive component with the associated waste in packaging, delivery, time and effort without first confirming that the reason it isn’t working is because the power supply is interrupted.
Almost the same as putting the whole device in the bin because the fuse has gone!
But I feel that I am talking to the wall anyway.
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