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I have just purchased a Dyson animal multifloor. Between putting the vacuum in the upright position and turning it off. The vavacuum has left a mark on my vinyl floor.

Hi @Okon74,

Thanks for getting in touch to let us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you! 


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