The fact that Dyson released this Submarine option just a few months after the Detect V15 was released is beyond ridiculous! Why you can't update the firmware for the existing owners is BS! I own MANY Dyson products & feel cheated by your business practices. Why would I spend another $1k on a vacuum to get the accessory that is supposed to be compatible with the vacuum I already own? Just update the stupid software for us who already purchased the vacuum!
A
The previous V15 line was always meant to be a dry vacuum only.
Well hopefully that is a lesson to be learned by whoever names the vacuums, but Dyson should consider buying back the V15 vacuums from the customers that bought them in the months before the Submarine was released. It's not like they were cheap.
Reply
Create a community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.