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Dyson Link App - Data Export

  • 20 November 2021
  • 1 reply
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I have schedule a home energy audit and would like to provide an export of my Dyson Cool Link’s data to the BPI Auditor when they arrive, and to pair it with my ecobee thermostat data. I cannot seem to figure out how to do so, except for manually taking screenshots of daily data on the Scrubber.

 

is there a better way to access my device’s historical data and export it as a mass file, like a.CSV or anything?

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Best answer by Stuart 20 November 2021, 22:44

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Userlevel 7
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Hey @SouthernDCist

Thanks for posting a question. 

There isn’t a way to view historic data or download it on mass from inside the App. Currently the App enables users to view 7 days of graphical data. This is inclusive of the day you are on. 

To access your historic data you will need to contact the Dyson Privacy Team and raise a data request. 

You can find details on how to do this by reading our Privacy Policy. This can be accessed from both inside the App and by visiting your country’s Dyson website . 

  1. In App - Read how to do this on our In App ‘Privacy Policy’ and ‘Terms of Use’ article.
  2. Visit the Privacy Policy on your country’s Dyson website - Here

Feel free to @Me if you have any follow up questions.

Thanks, 

Stuart

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