Hi

my hairdryer suddenly stopped working 

and like everyone says given the price you would not expect this to happen, as I also have a 10 year + old babyliss one which is still going strong
I have reported it and have a date of Tues 15th oct for collection.

Customer services stated you get a notification to confirm pick up I have never received e mails from Dyson following my registration of complaint I have contacted them twice both occasions they have said details correct upon checking and will send a test e mail not had nothing

do you receive a message from courier to confirm and are you meant to be sent packing labels?

this is very frustrating