Dyson UK - Collection/Returns Issue | Dyson Community
Skip to main content

Dyson UK - Collection/Returns Issue

  • 20 October 2023
  • 1 reply
  • 67 views

I bought  hair straightener and I decided to return it back.I arranged return collection in UK 3 times and still courier didn’t arrive.

How I can return unwanted product?

It’s look like this is impossible.

1 reply

Stuart
Rank
Userlevel 7
Badge +13

Hi @Ruda020 

Thanks for letting us know about this.

Dyson do challenge themselves to offer the highest levels of service, so I can only apologies for the experience you’ve had so far.

As the community team have limited to no access into customer account information, we wouldn’t be able to investigate this on your behalf.

I’d encourage you to continue your conversation with the customer service team in the UK. For whatever reason you’re unable to contact the team through the telephone, please use the Live Chat service.

To do this, please navigate to your local Dyson Support page and click the purples button to speak to our Digital Assistant and enter a Live Chat

Thanks,

Stuart

Stuart - Dyson

Reply


Terms & ConditionsCookie settings