My V 12 Absolute Vacuum Cleaner is less than 1 year old. I use it quite rarely and keep it very clean. I follow all the instructions, but within 5 minutes of use after washing the filter, it says “Filter Needs Washing”. Why is it doing this?
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue - your machine shouldn’t be doing this, and there may be some underlying issue we need to help resolve for you.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect
vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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