Dyson V10 Cutting out on low and medium, but working on high - please help! | Dyson Community
Question

Dyson V10 Cutting out on low and medium, but working on high - please help!

  • 15 January 2024
  • 2 replies
  • 100 views

I wanted a new Dyson filter, bought a new one and it cuts out on low and medium, but working on high!

However, the original Dyson filter that came with the machine works fine on all power settings!

Really strange...anyone got the same problem? Thanks! 


2 replies

Hi @paulyong it sounds like the filter is not compatible. If you order that filter anywhere other than direct from Dyson it is not an authentic Dyson filter and can cause issues with the machine. 

Hi Teanna... i got the new filter directly from dyson store. So it is original …however, now the original filter that came with the machine does not work anymore on low and medium speed.. except high : ( 

I wonder if it's the battery problem.. it's been 3 years already. 

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