Hi I bought my wife corral straightener and hair dryer at the same time. Only one turned up on the next day delivery. As this was a present and the other one didn’t turn up I rang customer services to find out why. They offered me credit note to use in the future, so I’ve just been on the phone to Charles and he couldn’t find the note of course. I asked to speak to somebody else that could sort it and was told there was no one else. I asked him if there was anybody else I could speak to and was told it was only him. I find it hard to believe that Charles is the only employee in Dyson and no one else can help. I said I would hold to speak to somebody else but he said he’s the only one. Please can somebody help to get my last credit back and rectify this situation. After my conversation with Charles, I’m not holding out for much hope.
thanks Paul
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