Hi @ridvan.beyenal,

Thanks for letting us know about this - I’m sorry if there’s been a delay in processing your price match request.

Our experts would be happy to investigate and provide a status update for you. We’ll need you to Live Chat through our Digital Assistant, so we can take some further details. Once you’ve clicked the round purple button on Dyson.com you can start a conversation with an agent by clicking the agent icon at the bottom left of the chat window. 

We’ll look forwards to speaking with you!

Hello Jack, I already did but they did not help me on that.They recommend to call the number but there is 60 min waiting time on it

I feel helpless.I created a dispute in Paypal for this case as well

ridvan.beyenal how did this work out?  I’m dealing with the exact same issue right now,