Issue with the dyson pure hot+cool oscillation | Dyson Community
Question

Issue with the dyson pure hot+cool oscillation

  • 24 January 2024
  • 1 reply
  • 25 views

When my dyson is set on oscillating it makes this strange almost humming/scratching sound. It’s like it’s rubbing against something making its squeak. Best way i can explain it is rubbing your hand against a balloon. Can someone help please?


1 reply

Userlevel 6
Badge +7

Hi @Agnesiscool

Welcome to the Dyson Community! This sounds like an unusual issue, as your machine shouldn’t normally create any additional noise while oscillating - it’s possible a part is worn or out of place. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Pure Hot+Cool™ heater purifier easily to hand. If a repair is needed, they’ll be able to confirm if this is covered under your Dyson warranty.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

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