On this site, there is advice about how to create a review on Dyson website, but it doesn’t work - at least on Dyson’s UK site as of November 2024. If I go to a product page and click on reviews, there is no option if I scroll down to add a review any more. Also, I can’t do so from the MyDyson site when looking at my product. I’ve tried on an iPhone and an iPad, and using Safari and Chrome.
So, does anyone know how to add a review based on the lastest version of the Dyson website.
Hi
Welcome to the Dyson Community!
Around 21 days after registering your new Dyson machine, you should receive an email from Dyson inviting you to leave a review. The email will include a direct link to the review form.
Hope this helps!
Thanks Jack. I don’t remember receiving that, but that’s just my forgetfulness!
However, what if I want to write a review after owning it for several months, or to edit my existing review to add my long-term experience? This is valuable information for prospective buyers.
So, how can I add a review after six months or a year?
Hi
I’ve checked this for you, but it's not possible to leave a review outside of this mechanism.
I’m happy to pass your feedback along to the relevant people for you, and of course you’re welcome to share your thoughts on your Dyson machine here if you want.
Thanks, Jack. Yes, please pass on this feedback to Dyson. If the public find out that Dyson make it impossible to add a long-term review, they may come to the wrong conclusion that Dyson is trying to hide something. I always think full transparency is best, and the ability for Dyson to reply to reviews allows them to put the record straight and explain things that some customers don’t understand.
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