I responded earlier to a post entitled ‘Dreadful customer service when trying to get replacement part’, explaining that I too have experienced similar problems with the vacuum part in question. However, my post has not appeared nor has there been any communication from this site.
Can anyone advise please?
Lizanne
(Moderation Edit - Title Amended)
It’s probably waiting for a mod to confirm it okay for posting. Something to do with keywords etc. I’m sure it will appear soon 
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