Hi ,
I purchased the above unit and it arrived yesterday - i unpacked and correctly fitted the inner and outer filters, then after a while i noticed an acrid plastic burning smell. I had to turn the unit off.
one at a time
I removed all filters = no smell
i added just the white paper outer filters = no smell
i added just the blue plastic inner filter = burning plastic smell.
I contacted online support and they kindly shipped a replacement filter , but this appeared to be only the outer filter.
I went back to the support desk and they advised that the inner blue filter is no longer needed , as it has been integrated into the new outer white filter - can you confirm this is correct please ?
regards
Lea