Order Items Missing… No Answer from Dyson. Help! | Dyson Community
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Order Items Missing… No Answer from Dyson. Help!

  • 4 August 2023
  • 3 replies
  • 144 views

I had a delivery today , 2 items are missing. I have tried whatsup, Facebook, phone and no help from Dyson. Iam so upset… how…DO I CONTACT DYSON?????

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Best answer by Anonymous 5 August 2023, 23:09

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3 replies

Hi, thanks for answering. I finally got a reply…One missing  item was an accessory and that came today. They will send me the other item in a within 5 days they said. The lack of communication from Dyson got me panicking.

Userlevel 5

If you’re expecting extra tools, they’ll come via standard delivery. Only the actual products are sent by courier service.

If the missing parts are tools or accessories, these are almost always dispatched separately. Give How to: Check on the progress of a delivery a read. Failing that, keep trying with Dyson. If its urgent, calling them usually works best. 

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